• I installed the plugin and have selected authorize.net to show and NOT pay offline, as I would only want attendees able to pay through authorize.net, but both still show.. please advise?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Stonehenge Creations

    (@duisterdenhaag)

    Your question can have two different answers…

    Do you want to have attendees only have the Aurthorize.net option for all your events?
    If so, you do not need this add-on. If you are using one single gateway for all your events, make sure that that one (Authorize.net, in your case)is the only activated one by simply going to Dashboard -> Events -> Payment Gateways and deactivate “Offline” using the inline action, shown on mouse-over.
    https://paste.pics/e2b19b1caa4f0bc801691dfbbfe7e96f

    Even if the Offline gateway is deactivated in these settings, an Admin can still add a manual booking (automatically using the Offline Gateway) here:
    https://paste.pics/283f1c959e6ba2e894f546bea5d4ffb9

    If you meant that you want to disable the Offline Gateway only for specific events (requiring this add-on), please share a screenshot of the gateway selection section in that Edit Event Page and a live link to the front-end version of that page.

    Thread Starter mdwebcorp

    (@mdwebcorp)

    Thanks so much for the quick reply..

    I’d like for only certain events to ONLY have the ability to pay by credit card.

    I have set this page to allow only Authorize.net, but both options authorize and pay offline still show up and i only want authorize,net to show up for this event: https://crscsafety.com/events/test927/

    Thanks so much 🙂

    Plugin Author Stonehenge Creations

    (@duisterdenhaag)

    I’m sorry, but a screenshot of a live page does not allow me to see any errors.

    Pease share a screenshot of the gateway selection section in that Edit Event Page and a live link to the front-end version of that page.

    The screenshot is because I cannot access your admin, of course. The live link can provide much more info (console errors, p.e) than a screenshot.

    Thread Starter mdwebcorp

    (@mdwebcorp)

    The requested links are below:
    THIS IS A LINK TO AN ACTUAL PAGE THAT SHOULD ONLY ALLOW AUTHORIZE.NET PAYMENT:
    https://crscsafety.com/events/osha-7000-osha-training-guidelines-for-safe-patient-handling-2/

    LINK TO SCREENSHOT OF GATEWAY SELECTION TOOL:
    https://crscsafety.com/wp-content/uploads/2020/09/gateway-selection-tool.png

    As an additional note; when I’m adding an event, WP event Manager won’t let me publish the event until I have selected at least one of the payment options. The website is in test mode if you want to try to enter a test transaction. According to the gateway settings of the Above link you should not be able to pay with a purchase order, only a credit card, so please try to checkout with a purchase order.

    Thank you, Please let me know if you need more info.

Viewing 4 replies - 1 through 4 (of 4 total)
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