Title: Installed but doesn't work
Last modified: August 30, 2016
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# Installed but doesn't work
* Resolved [tonybrasunas](https://wordpress.org/support/users/tonybrasunas/)
* (@tonybrasunas)
* [10 years, 11 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/)
* Very strange, but I have the most obvious of questions. Why doesn’t it work.
* I installed the plug-in, no errors, and added the shortcode on two posts. Neither
works. One I applied the shortcode to just the first letter, the other to the
whole first paragraph. Nothing.
* I actually want it to be on auto mode, and do an automatic dropcap for all posts
and pages. But at least just allow the manual tag to work would be a start. I
tried both with settings adjusted and custom css, and with nothing checked at
all.
* [http://doublehappy.be/double-happiness-named-award-winning-finalist-in-the-2015-international-book-awards/](http://doublehappy.be/double-happiness-named-award-winning-finalist-in-the-2015-international-book-awards/)
* and
* [http://doublehappy.be/san-jose-mercury-news-runs-feature-and-interview-on-double-happiness/](http://doublehappy.be/san-jose-mercury-news-runs-feature-and-interview-on-double-happiness/)
* Neither has a drop cap.
* [https://wordpress.org/plugins/simple-drop-cap/](https://wordpress.org/plugins/simple-drop-cap/)
Viewing 10 replies - 1 through 10 (of 10 total)
* Plugin Author [Yudhistira Mauris](https://wordpress.org/support/users/maurisrx/)
* (@maurisrx)
* [10 years, 11 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/#post-6205661)
* After checking your website, the CSS of the drop cap hasn’t been added to the
website. The CSS is added via `wp_head` hook. It seems your theme doesn’t use`
wp_head()` to retrieve the header.
* Thread Starter [tonybrasunas](https://wordpress.org/support/users/tonybrasunas/)
* (@tonybrasunas)
* [10 years, 11 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/#post-6205725)
* Thanks for the quick response. I will try this and let you know.
* Thread Starter [tonybrasunas](https://wordpress.org/support/users/tonybrasunas/)
* (@tonybrasunas)
* [10 years, 11 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/#post-6205765)
* OK, that got it mostly working. Thanks for the obvious fix.
* But I’m now seeing it work for some posts but not all. I have removed the [dropcap]
tags from the posts, and am just using the automatic setting. Look how for some
posts it’s grabbing the right first letter of the post, but for others it’s doing
some other letter…
* [http://www.doublehappy.be/](http://www.doublehappy.be/)
* Plugin Author [Yudhistira Mauris](https://wordpress.org/support/users/maurisrx/)
* (@maurisrx)
* [10 years, 11 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/#post-6205766)
* Your website may use another dropcap feature from other plugin or theme because
when I checked the website, only the first letter had the simple drop cap’s CSS
style.
* Thread Starter [tonybrasunas](https://wordpress.org/support/users/tonybrasunas/)
* (@tonybrasunas)
* [10 years, 11 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/#post-6205769)
* You don’t see a random character being “dropcapped” here, for instance:
* [http://doublehappy.be/san-jose-mercury-news-runs-feature-and-interview-on-double-happiness/](http://doublehappy.be/san-jose-mercury-news-runs-feature-and-interview-on-double-happiness/)
* Plugin Author [Yudhistira Mauris](https://wordpress.org/support/users/maurisrx/)
* (@maurisrx)
* [10 years, 11 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/#post-6205773)
* Please update the plugin to the latest version. Automatic mode shall only turn
the first letter into a dropcap. If the second letter was also “dropcapped”,
it might be caused by other plugins or theme.
* Thread Starter [tonybrasunas](https://wordpress.org/support/users/tonybrasunas/)
* (@tonybrasunas)
* [10 years, 11 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/#post-6205821)
* Ok, well, I’ve solved this by putting a `` around an image, if there’s
an image at the top of the post. That way the dropcap will apply to the first
paragraph and not the second.
* There were no other css rules or plugins affecting this. This worked to ensure
that the dropcap still applies to that first paragraph.
* [http://doublehappy.be/san-jose-mercury-news-runs-feature-and-interview-on-double-happiness/](http://doublehappy.be/san-jose-mercury-news-runs-feature-and-interview-on-double-happiness/)
* All working now. Thanks!
* Thread Starter [tonybrasunas](https://wordpress.org/support/users/tonybrasunas/)
* (@tonybrasunas)
* [10 years, 11 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/#post-6205825)
* Well, now I updated it, and it broke the fix with the ``
* Plugin Author [Yudhistira Mauris](https://wordpress.org/support/users/maurisrx/)
* (@maurisrx)
* [10 years, 11 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/#post-6205836)
* Is it working now? Because when I opened the page it looked fine. If not, try
to remove the `` around the image and give the image alignment.
* Plugin Author [Yudhistira Mauris](https://wordpress.org/support/users/maurisrx/)
* (@maurisrx)
* [10 years, 10 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/#post-6205983)
* Marked as resolved due to inactivity. Reopen the ticket by replying below.
Viewing 10 replies - 1 through 10 (of 10 total)
The topic ‘Installed but doesn't work’ is closed to new replies.
* 
* [Simple Drop Cap](https://wordpress.org/plugins/simple-drop-cap/)
* [Frequently Asked Questions](https://wordpress.org/plugins/simple-drop-cap/#faq)
* [Support Threads](https://wordpress.org/support/plugin/simple-drop-cap/)
* [Active Topics](https://wordpress.org/support/plugin/simple-drop-cap/active/)
* [Unresolved Topics](https://wordpress.org/support/plugin/simple-drop-cap/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/simple-drop-cap/reviews/)
## Tags
* [dropcap](https://wordpress.org/support/topic-tag/dropcap/)
* 10 replies
* 2 participants
* Last reply from: [Yudhistira Mauris](https://wordpress.org/support/users/maurisrx/)
* Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/installed-but-doesnt-work-2/#post-6205983)
* Status: resolved