Support » Plugin: Social Media Widget » Installed and Activated widget not showing up in widget area

  • Resolved cynthialarenas



    I have downloaded, installed and activated the social media widget into my site. I can see it is activated in plug ins but when I go to the widget area in wordpress where I can see all of my other widgets, social media widget is no where to be seen. Seeing as its not there I am unable to drag it to any side bar or use it full stop. Does anyone know why it appears to be all well and good in plug ins but no where to be seen in widgets?

    I tried installing another widget to see if it was my theme preventing widget but I was able to install it and it appears in my widget screen.

    Please help, I would really like to use this widget.


Viewing 5 replies - 1 through 5 (of 5 total)
  • Not sure, what is your theme?

    Wow way, but I have been in contact with the developer of it and said there shouldn’t be a problem with it seeing as I can install other widgets just not this one. I’m not sure what I could be doing wrong for it to not appear!

    Hmm I am not sure either. Do you have any caching enabled?

    no, i have cleared my cache several times

    Since the theme isn’t open source there’s no way for me to see what is going on. I’m not really sure what else could be causing this other than your theme. If you change the theme temporarily, does it show up?

    Also maybe you can try uploading the plugin via FTP and see if that fixes it.

Viewing 5 replies - 1 through 5 (of 5 total)
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