Title: installation/directory problems
Last modified: August 19, 2016

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# installation/directory problems

 *  [zacharysh](https://wordpress.org/support/users/zacharysh/)
 * (@zacharysh)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/installationdirectory-problems/)
 * i host with 1and1 and my sites were working fine until i updated. now i get a‘
   Error establishing a database connection’ message when trying to go to my site.
   i’ve check my passwords/info 10+ times, i know its correct. this is the first
   time i’ve ran 2 sites from one 1and1 package, so its the first time i’ve dealt
   with directories or perhaps subdomains. whats the deal? where am i going wrong?
   
   Z

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/installationdirectory-problems/#post-1652381)
 * Contact 1&1’s support department and confirm that you database server is online.

Viewing 1 replies (of 1 total)

The topic ‘installation/directory problems’ is closed to new replies.

## Tags

 * [1and1](https://wordpress.org/support/topic-tag/1and1/)
 * [installation errors](https://wordpress.org/support/topic-tag/installation-errors/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [15 years, 8 months ago](https://wordpress.org/support/topic/installationdirectory-problems/#post-1652381)
 * Status: not resolved

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