Support » Installing WordPress » Installation White Screen of DEATH

  • Just installed all the latest and greatest files into a new subdomain I created at As you can see, there is nothing but a white screen. I entered in all of my database info into the new wp-config.php file I created from the wp-config-sample.php file contained with the default installation files. Uploaded this to the server, and nothing…

    Not sure what else to do. By the way, if you’re listening WordPress… there seems to be a LOT of people having this problem with the latest version of WordPress. Might be something missing in there somewhere…

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  • Spencer,

    I’m 99% sure you’ve inserted wrong database info. Check for database info at hosting control panel. You need to have new database, database user and password, and somewhere in control panel you’ll be able to see database server (on the main page or during creation of new database).

    When you’ll have all the info, try to install easy way. Access your website and click the button “Create configuration file”->Then click “Let’s go” button->Type database info into appropriate fields and click “Submit”. Then you’ll need to type some basic wordpress information as admin username and password, blog’s name etc. After that you blog will be successfully installed and there will be no white page. Just make sure database info is correct.

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