Title: Installation Problems please help
Last modified: August 19, 2016

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# Installation Problems please help

 *  Resolved [ikthius](https://wordpress.org/support/users/ikthius/)
 * (@ikthius)
 * [17 years, 7 months ago](https://wordpress.org/support/topic/installation-problems-please-help/)
 * Hi,
 * I have added a new database to a web host and added a user to it through cPanel,
   I got the correct database name, user & password, and the host is correct. I 
   also changed the 3 unique keys in the config.php
 * I have also found that you might have to change permissions, so i followed all
   of the recommendations on the codex.
 * I have put the wordpress directory in abc.co.uk/demo/resources/wordpress
 * but when I go to the correct directory to install: abc.co.uk/demo/resources/wordpress/
   wp-admin/install.php
    I get a 500 internal server error.
 * I have tried looking through the codex for help, but no luck,
 * can anyone help me with this?
 * I noticed somewhere that you need a .access file with the index.php, can you 
   add a new .access if it is not in the same directory, if so how and how to create
   a new one???

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [ikthius](https://wordpress.org/support/users/ikthius/)
 * (@ikthius)
 * [17 years, 7 months ago](https://wordpress.org/support/topic/installation-problems-please-help/#post-846671)
 * I have checked the error logs and I will post here I have changed a few things
   to ~***, home001, yoursite
 *     ```
       [date 10:30:54 2008] [error]  File does not exist: /home001/yoursite/public_html/500.shtml
       [date 10:30:54 2008] [error]  SoftException in Application.cpp:252: File "/home001/yoursite/public_html/demo/resources/wordpress/wp-admin/install.php" is writeable by group
       [date 10:24:20 2008] [error]  unable to include "/~***/404.shtml" in parsed file /home001/yoursite/public_html/404.shtml
       [date 10:24:20 2008] [error]  File does not exist: /home001/yoursite/public_html/~***
       [date 10:24:20 2008] [error]  File does not exist: /home001/yoursite/public_html/demo/iresources
       [date 10:24:10 2008] [error]  unable to include "/~***/404.shtml" in parsed file /home001/yoursite/public_html/404.shtml
       [date 10:24:10 2008] [error]  File does not exist: /home001/yoursite/public_html/~***
       [date 10:24:10 2008] [error]  File does not exist: /home001/yoursite/public_html/demo/iresources
       ```
   
 * the iresources was a mistype by me.
 * I see it is trying to say in earlier logs that the files do not exist but looking
   on my FTP program, they are there in the directory structure
    abc.co.uk/demo/
   resources/wordpress
 * I hope you guys can put me on the right path
 *  Thread Starter [ikthius](https://wordpress.org/support/users/ikthius/)
 * (@ikthius)
 * [17 years, 7 months ago](https://wordpress.org/support/topic/installation-problems-please-help/#post-846701)
 * i fixed my own problem.
 * thanks, it was localhost that caused me the problem, it was capitalised.
 * ik

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Installation Problems please help’ is closed to new replies.

## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)
 * [instalation problem](https://wordpress.org/support/topic-tag/instalation-problem/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 2 replies
 * 1 participant
 * Last reply from: [ikthius](https://wordpress.org/support/users/ikthius/)
 * Last activity: [17 years, 7 months ago](https://wordpress.org/support/topic/installation-problems-please-help/#post-846701)
 * Status: resolved

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