Title: Installation problems…
Last modified: September 1, 2016

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# Installation problems…

 *  Resolved [reativeames](https://wordpress.org/support/users/reativeames/)
 * (@reativeames)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/installation-problems-47/)
 * I’m struggling to get WordPress working for my site. I’ve downloaded all files,
   created a data base, ftp’d wordpress files – but the page still remains as the
   host.
 * The website is [http://www.creativejam.design](http://www.creativejam.design).
   I’m really not web-savvy, so please excuse me if I’m missing something very obvious!
 * Many thanks

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/installation-problems-47/#post-7542943)
 * >  but the page still remains as the host.
 * Check and see if there is an index.html file in your site’s root directory. Some
   hosts put one in there as a default, and wordpress doesn’t remove it when
    it’s
   being installed. If you see it there, delete or rename it to allow wordpress’
   index.php to work, and see if it fixes the problem (but do not alter the index.
   php file).
 *  Thread Starter [reativeames](https://wordpress.org/support/users/reativeames/)
 * (@reativeames)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/installation-problems-47/#post-7542944)
 * Hi Tara, many thanks for your help. Unfortunately, no index.html there. It almost
   feels like its picking up the files from a different location to those that I’m
   changing, is that possible? I only say so, as the host landing page hasn’t changed
   throughout my trail and error-ing.
 *  [MBWD](https://wordpress.org/support/users/mbwd/)
 * (@mbwd)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/installation-problems-47/#post-7542947)
 * It looks like your domain is still parked. Have you checked your nameservers 
   at your registrar? They should be pointing to the server where your site files
   are residing.
 *  Thread Starter [reativeames](https://wordpress.org/support/users/reativeames/)
 * (@reativeames)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/installation-problems-47/#post-7542957)
 * Sounds like you’re right – on chat with support now. Thank you both for your 
   help!
 *  [dudesndolls](https://wordpress.org/support/users/dudesndolls/)
 * (@dudesndolls)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/installation-problems-47/#post-7543165)
 * firstly check setup file …error and remove it, then install again…then this problem
   automatilly will be solve…
 *  [khemerakh](https://wordpress.org/support/users/khemerakh/)
 * (@khemerakh)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/installation-problems-47/#post-7543209)
 * Hi reativeames,
 * I navigated your site, it seems work well. Is your problem solved? 🙂
 *  Thread Starter [reativeames](https://wordpress.org/support/users/reativeames/)
 * (@reativeames)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/installation-problems-47/#post-7543216)
 * Thanks dudesndolls and khemerakh (and all previous) – all has been resolved. 
   As suspected, my lack of knowledge was my problem!
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/installation-problems-47/#post-7543217)
 * Glad to know it 🙂
 *  [khemerakh](https://wordpress.org/support/users/khemerakh/)
 * (@khemerakh)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/installation-problems-47/#post-7543220)
 * Sound good! Cheer! 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Installation problems…’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 9 replies
 * 5 participants
 * Last reply from: [khemerakh](https://wordpress.org/support/users/khemerakh/)
 * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/installation-problems-47/#post-7543220)
 * Status: resolved

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