Installation problem -parent and child themes (3 posts)

  1. ginacharles@earthlink.net
    Posted 4 years ago #

    I just purchased a parent and child theme and see both sitting in "available themes" in WP. Earlier, I "activated" the child theme (only - as I thought you only active the child and not the parent theme) and I got a fatal error, and locked out of WP. I uninstalled and reinstalled WP from my c-panel.

    Here I am again, with both parent and child themes in "available themes." Do I have to activate both themes? If so, does that mean changes are being made to the parent theme?

  2. esmi
    Forum Moderator
    Posted 4 years ago #

    I'm sorry but as you are using a commercial theme, you need to seek support from the theme's vendors. FWIW, the child theme should work providing the parent theme is listed in Appearance -> Themes.

  3. ginacharles@earthlink.net
    Posted 4 years ago #

    Thank you for your help.

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