Title: Installation problem
Last modified: May 22, 2022

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# Installation problem

 *  [kzdhcster](https://wordpress.org/support/users/kzdhcster/)
 * (@kzdhcster)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/)
 * WP is 5.9.3. PHP is 7.3/8.1. When in stall the WP in GoDaddy, the message bellow
   is showed.
 * **Your PHP installation appears to be missing the MySQL extension which is required
   by WordPress.**
 * Any firends know What is the solution? Thank you!
    -  This topic was modified 3 years, 10 months ago by [kzdhcster](https://wordpress.org/support/users/kzdhcster/).

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/#post-15666616)
 * Your server has been misconfigured, so you’ll need to contact GoDaddy’s support
   about this: [https://www.godaddy.com/help](https://www.godaddy.com/help)
 *  Thread Starter [kzdhcster](https://wordpress.org/support/users/kzdhcster/)
 * (@kzdhcster)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/#post-15666624)
 * [@macmanx](https://wordpress.org/support/users/macmanx/)
 * I chatted with the help. They told me it need the webdevlopper to solve it.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/#post-15666625)
 * Head back into GoDaddy’s support and ask to speak to someone higher up.
 * PHP’s configuration is part of the server’s configuration, and all of that is
   under GoDaddy’s control (unless you paid them for a VPS or dedicated server, 
   of course).
 * This is a public forum thread, so you’re more than welcome to give them this 
   thread’s URL if you want.
 *  Thread Starter [kzdhcster](https://wordpress.org/support/users/kzdhcster/)
 * (@kzdhcster)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/#post-15666634)
 * [@macmanx](https://wordpress.org/support/users/macmanx/)
 * 😟 i have chatted with them twice already. they give me the save answer saying
   their configuration is good. it it not their problem. 😕
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/#post-15666644)
 * Unless you paid more for a VPS or dedicated server, PHP missing the MySQL extension
   is absolutely their problem. There really isn’t any other way to interpret that:
   [https://www.php.net/manual/en/mysqli.installation.php](https://www.php.net/manual/en/mysqli.installation.php)
 * I’m sorry they’re giving you the run-around. 🙁
 * Are you still in the refund period? Perhaps it’s time to try a different hosting
   provider: [https://wordpress.org/hosting/](https://wordpress.org/hosting/)
 *  Thread Starter [kzdhcster](https://wordpress.org/support/users/kzdhcster/)
 * (@kzdhcster)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/#post-15666649)
 * [@macmanx](https://wordpress.org/support/users/macmanx/)
 * no, i have been in GD for many years, the plan have 2 years to go. my site is
   messed by virus. it redirect to another website. many files are changed. so I
   try to install WP and it show me the message. 😧😧
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/#post-15666650)
 * Ok, there really isn’t anything more to say on this issue.
 * It’s something they’ll need to fix, so ask to speak to someone higher up there.
 *  Thread Starter [kzdhcster](https://wordpress.org/support/users/kzdhcster/)
 * (@kzdhcster)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/#post-15666654)
 * [@macmanx](https://wordpress.org/support/users/macmanx/)
 * To install mysqli, it is in MyPHPAdmin?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/#post-15666676)
 * If you cannot do [https://www.php.net/manual/en/mysqli.installation.php](https://www.php.net/manual/en/mysqli.installation.php)
   then it’s something they need to do for you.
 *  Thread Starter [kzdhcster](https://wordpress.org/support/users/kzdhcster/)
 * (@kzdhcster)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/#post-15666677)
 * [@macmanx](https://wordpress.org/support/users/macmanx/)
 * OK Thank you very much!

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Installation problem’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 10 replies
 * 2 participants
 * Last reply from: [kzdhcster](https://wordpress.org/support/users/kzdhcster/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/installation-problem-164/#post-15666677)
 * Status: not resolved

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