Support » Plugin: WP Cloudy, weather plugin » Installation problem

  • Resolved Akro Web

    (@akro-web)


    Hello,
    Unable to install your plugin. As soon as the plugin activates I have a blank page in the back office of wordpress.
    I have to remove the plugin via ftp to be able to put back the back office.
    Do you have a solution ?
    Sorry for my English I am French.
    Thank you

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Benjamin Denis

    (@rainbowgeek)

    Hi,
    enable debug in your wp-config.php, and reactivate WP Cloudy to see the error.
    Thanks

    Thread Starter Akro Web

    (@akro-web)

    thank you very much
    It is all good.
    We used the same function: wpc_dashboard_widget_function ()

    Thank you

    Plugin Author Benjamin Denis

    (@rainbowgeek)

    You have probably used a function from wpchannel.com 😉

    Thread Starter Akro Web

    (@akro-web)

    Yes, I learned a lot on wordpress with wp channel

    But I installed the plugin, indicated my ID.
    Created a weather, insert the shortcode on the header of my theme so that the weather appears next to the logo.
    But nothing is displayed.

    And when I inspect the code, the data is empty?

    <div id=”wpc-weather-id-265″ class=”wpc-weather-id” data_id=”265″ data_post_id=”26″ data_map=”” data_detect_geolocation=”” data_manual_geolocation=”” data_wpc_lat=”” data_wpc_lon=”” data_wpc_city_id=”” data_wpc_city_name=”” data_custom_font=””></div>

    I empty the cache, I try with all of the deactivated extensions, with the twenty sixteen core theme …
    But nothing works?
    Do you have an idea ?
    Site url: http://www.c-edition.fr

    Thank you

    Plugin Author Benjamin Denis

    (@rainbowgeek)

    Thread Starter Akro Web

    (@akro-web)

    Yes

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    *Looks. Nuts, now I’ll have to review and redact all of your replies…*

    @rainbowgeek I’ve deleted your ask for credentials. Never do that in these forums, OK?

    I’m am 100% sure you mean well but please never ask for credentials on these forums.

    http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly accepting credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

    There are many ways to get information you need and accessing the user’s site should not be one of them.

    You get the idea.

    Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

    Thread Starter Akro Web

    (@akro-web)

    I still have not solved the problem.
    The plugin does not work on the site.

    thank you

    Plugin Author Benjamin Denis

    (@rainbowgeek)

    Can you create a page with just your weather and paste it here please?
    Thanks

    Thread Starter Akro Web

    (@akro-web)

    Here is the link :
    http://www.c-edition.fr/cloudy
    I deleted the plugin. I have done everything from A to Z.
    And even uninstalled the sets of extensions.
    Nothing works…

    Thank you

    Plugin Author Benjamin Denis

    (@rainbowgeek)

    Can you contact me via email? (contact@wpcloudy.com)
    Thank you

    Thread Starter Akro Web

    (@akro-web)

    Bonjour,
    est ce que vous avez reçu mon mail ?
    Mail : contact@akro-web.com
    Objet : Problème Plugin Wp cloudy support wordpress https://wordpress.org/support/topic/installation-problem-134/

    Merci

    bonne journée

    Plugin Author Benjamin Denis

    (@rainbowgeek)

    @all problem solved by email (jQuery conflict)

Viewing 13 replies - 1 through 13 (of 13 total)
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