Installation – page not found

  • Resolved lbou

    (@lbou)


    11 years ago

    Hello and thank you for reading this –
    I installed word press and was told that installation was successful and I could access this by the message link after the installation or by the links given in the email to confirm the installation. I’m aware this doesn’t work straight away even though it says it does. However it’s been thirty hours and I’m still getting the same ‘page not found’ message. I have searched the forums but do not understand the technical talk plus the only similar problems seem to be when someone is trying to ask straight after an install and they are just told to give it time. Surely thirty hours is long enough? I am totally new to this. I am following a youtube video to build this website as I struggle to understand techy talk – sorry. However I am prepared to google anything I don’t understand and learn if someone could please point me in the right direction of what I should do or who to ask etc. By the way, I am fully hosted. If this is at all relevant?? ANY help would be gratefully received. Thank you very much.

Viewing 11 replies - 1 through 11 (of 11 total)
  • SaebMasarwa

    (@saebmsarwa)

    11 years ago

    lbout, the problem might be directory level.

    Try to point to the dirctory.

    Lets say, your domain is abc.com and you installed it in a folder called /blog

    you need to access it through abc.com/blog.

    Let me know if this isn’t it.

    Regards

    WPyogi

    (@wpyogi)

    11 years ago

    What’s the domain name? Where did you install WordPress? (i.e. is it in a sub-directory)?

    Thread Starter lbou

    (@lbou)

    11 years ago

    Firstly thank you so much for replies!
    Do you mean if when I installed wordpress did I fill in details in the / box?? Is that a sub directory? Cos I didn’t. Just the dot com website address. I’m sorry if I sound thick. This is a challenge for me as I couldn’t even email a year ago!
    If it helps, I have followed every step in the tyler moore video ‘how to make a wordpress website – AMAZING’ published 3rd may 2012 on youtube up until 13.35 min. He comes back at this point after waiting several hours, clicks on the link and it works for him but not for me!
    Please let me know if I can give you any more details and I do apologise for my amateur level of competence!

    WPyogi

    (@wpyogi)

    11 years ago

    What’s the site URL? Where is it hosted?

    Thread Starter lbou

    (@lbou)

    11 years ago

    Its http://www.favourfriend.com and hosted at hostgator. I did have to wait 22 hours for my account to get up and running with them as they encountered an error. Could that have anything to do with it maybe?

    WPyogi

    (@wpyogi)

    11 years ago

    Did you register the domain name with them? Because it does not look like the NameServers for your domain name are set to HostGator – see:

    http://www.whois.com/whois/favourfriend.com

    Thread Starter lbou

    (@lbou)

    11 years ago

    Yes I did! What does that mean please? I don’t fully understand? That a different hosting company has my domain (how is that possible?) or hostgator have not set it up properly?

    Thank you again for taking the time out to help me

    WPyogi

    (@wpyogi)

    11 years ago

    Yes, I really don’t know why the NameServers are set that way – it MIGHT be how HostGator registers new domain names and it’s just taking a long time – but it really should not be taking this long. And those are not the valid HostGator NameServer settings…so something does not seem right. I’d really suggest you go back to HostGator and show them the link to that domain name — see what they say.

    Thread Starter lbou

    (@lbou)

    11 years ago

    That’s great – thank you so much for your help. At least I have an idea of what is wrong and who to turn to. I have also learned something new and know that the whois is another way to check on things! I will get on to hostgator asap. This will be my fourth time of contacting them as like I said it took 22 hours for my account to be set up in the first place! I just want to get on with it! I’m paying for a service that I can’t use!
    Thanks again and have a good eve or day – wherever you are 🙂

    WPyogi

    (@wpyogi)

    11 years ago

    LOL – you’re welcome – I’m sorry I could not help more and that you’ve had such a messy time getting started. Hopefully, once you get it going, you’ll be off and running with the fun part :). (Afternoon – in California near Lake Tahoe at the moment!) Same to you.

    Thread Starter lbou

    (@lbou)

    11 years ago

    Just an update. I got this sorted. Eventually. I will still have to wait 24-48 hour’s for the changes to take place but at least it’s being done. Thank you for all help offered and in particular to WPyogi.

Viewing 11 replies - 1 through 11 (of 11 total)
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