Support » Installing WordPress » Installation issues

  • Hello everyone. I am having an issue installing my site. I use host gator for hosting and I did the automatic installation. It said everything was ok. But when I got the login info, it was the .com login. I thought when you upload the files and do the installation it would give me the login for the .org site. I only realized this after I had already logged in and noticed I didn’t have the Plugin on the dashboard. Does anyone know what I need to do? My site is

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  • Hi, @msladykay2002. The site at is the one hosted at — is that the same domain you’re now trying to use at Hostgator? If so, then you’ll probably want to post over on the wordpress.COM support forums to get help with switching your domain to point to HostGator’s nameservers.

    Also, when you install the self-hosted version of WordPress, the choice of username and password should be left up to you, so I’m not entirely clear what you meant when you said “when I got the login info”.

    Or did you perhaps mean that HostGator support installed WordPress for you, and then just emailed you the login details after the fact?

    Thread Starter msladykay2002


    HHi thanks so much for responding Girlie. I originally signed up for the free site on Since then I decided to move over to the .org to monetize my site with blogging etc. when I downloaded the, I let Host Gator do the installation. And yes they sent me the login info. Only thing is it’s for the .com. Why is that happening? How do I get my site to upload on the .org one?

    Hi LadyKay,
    if I understand you correctly you first registered you website with, received your domain and you purchased your hosting with HostGator. is a bit different from You can see the difference explained here in a great article:

    Long story shot does not provide you with a free domain.
    So by installing WordPress from you din not receive free .org domain (in this case

    You will have to buy/register that domain before moving your blog to it.

    Hope this helps.

    • This reply was modified 4 years, 5 months ago by tazwordpress.
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