Support » Fixing WordPress » Installation – Fatal Error

  • Resolved Future Hit

    (@future-hit)


    I’m not actually sure which version I’m using. But I’m guessing it’s the newest.

    I have ‘auto-installed’ buddypress/wordpress using serversfree.com. I have recently installed a plugin called ‘BP stalker’ since that moment I have been getting a blank page with the message –

    Fatal error: Class ‘BP_Component’ not found in /home/u955375539/public_html/home/wp-content/plugins/buddypress-stalker/loader.php on line 14

    I actually do not know what to do. I haven’t got a clue on how to use ftp. I can’t access anything on my website.

    Please help,

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Christine Rondeau

    (@crondeau)

    Volunteer Forum Moderator

    In order to fix this you will need to get FTP access. Here’s some info about FTP clients – http://codex.wordpress.org/FTP_Clients

    You should also contact your host and they will send you info about FTP and your FTP credentials. If your host is bluehost, they might also be able to delete the plugin for you.

    Once you have FTP access, just go in your plugins folder and delete the BP stalker plugin.

    Future Hit

    (@future-hit)

    I have filezilla, and I have connected the host to it. But I cannot find wordpress/plugin on the system.

    Christine Rondeau

    (@crondeau)

    Volunteer Forum Moderator

    All the plugins should be here:
    public_html/home/wp-content/plugins/

    Future Hit

    (@future-hit)

    I have removed it, but the website doesn’t seem to work anymore – http://futurehit.bugs3.com/home

    I saw yesterday that it couldn’t find the database.

    Future Hit

    (@future-hit)

    Edit: I have fixed it now 🙂 I had troubles with the wordpress config. Thank you very much for you help 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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