Support » Plugin: Social Icons Widget & Block by WPZOOM » Installation Failed

  • Resolved moderndaymrsb

    (@moderndaymrsb)


    I have tried multiple times to install this plugin. This is the message I receive:

    Downloading install package from https://downloads.wordpress.org/plugin/social-icons-widget-by-wpzoom.zip…
    Unpacking the package…
    Installing the plugin…
    Plugin install failed.
    An error occurred while installing Social Icons Widget by WPZOOM: Destination folder already exists. /home/content/a2pewpnaspod04_data04/89/41249889/html/wp-content/plugins/social-icons-widget-by-wpzoom/.

    I have also tried to download and then upload the plug in instead. I get the same result. I have tried to “rename” the file before uploading. Same result of a failed installation.

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  • Plugin Author WPZOOM

    (@wpzoom)

    Hello,

    As the error says “Destination folder already exists”, which means that probably the plugin is already installed on your website, or maybe it’s not completely installed, but the folder with the plugins name exists on your server.

    If you don’t see the plugin in the list with installed plugin, just delete the “icons-widget-by-wpzoom” folder from /wp-content/plugins/ via FTP or ask your hosting to do it for you.

    My Problem is I keep paid for Insatlls.I send my user name and password.And they say they do not exist.It’s been a month and nothing.Nobody to talk to.You get ignored.I have something I uploaded but do not want and it will not allow me to delete.By the time I get service,.It will be time to renew.Did I mention there is no one to talk to.I paid for CometChat After three weeks of talking to WP Suupport through e-mails.They never installed.CometChat did.But I was frustrated so I Installed Recontre.I do not want it and can not delete it.I finally got my WP Sipmle Lit and Strip and they said that it was a log in.But not true.I resent all the info.Which they ignored and concentrated on Password I ask I asked about becuase I got locked out a week ago.Wow my host helped me because I told him I could not get in.By the time I get hepl with something I could have told you about in 5 minutes.Which is taking my timed over a month to try to get accomplished.Most of the add ons will needs to be renewed.Not happing.To much time.Like pulling teeth.

Viewing 2 replies - 1 through 2 (of 2 total)
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