Installation Error
-
I thought the installation was OK but then noticed this error email, can you help please? Thanks.
Error Details
=============
An error of type E_ERROR was caused in line 123 of the file /srv/htdocs/wp-content/plugins/botblocker-security/includes/botblocker/traits/class-botblocker-cookie-trait.php. Error message: Uncaught ValueError: setcookie(): Argument #1 ($name) must not be empty in /srv/htdocs/wp-content/plugins/botblocker-security/includes/botblocker/traits/class-botblocker-cookie-trait.php:123
Stack trace:
#0 /srv/htdocs/wp-content/plugins/botblocker-security/includes/botblocker/traits/class-botblocker-cookie-trait.php(123): setcookie('', '', Array)
#1 /srv/htdocs/wp-content/plugins/botblocker-security/includes/botblocker/traits/class-botblocker-cookie-trait.php(70): BotBlocker->set_cookie('', '', 1765637337, false, 'Lax')
#2 /srv/htdocs/wp-content/plugins/botblocker-security/includes/botblocker/traits/class-botblocker-visitor-trait.php(72): BotBlocker->delete_cookie('')
#3 /srv/htdocs/wp-content/plugins/botblocker-security/includes/botblocker/class-botblocker.php(89): BotBlocker->process_cookies()
#4 /srv/htdocs/wp-content/plugins/botblocker-security/includes/botblocker/class-botblocker.php(72): BotBlocker->run()
#5 /srv/htdocs/wp-content/plugins/botblocker-security/includes/class-cyber-secure-botblocker.php(66): BotBlocker->initialize()
#6 /srv/htdocs/wp-content/plugins/botblocker-security/botblocker-security.php(181): Cyber_Secure_Botblocker->run()
#7 /wordpress/core/6.9/wp-includes/class-wp-hook.php(341): bbcs_run_botblocker_shield('')
#8 /wordpress/core/6.9/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters('', Array)
#9 /wordpress/core/6.9/wp-includes/plugin.php(522): WP_Hook->do_action(Array)
#10 /wordpress/core/6.9/wp-settings.php(593): do_action('plugins_loaded')
#11 /srv/htdocs/wp-config.php(94): require_once('/wordpress/core...')
#12 /wordpress/core/6.9/wp-load.php(55): require_once('/srv/htdocs/wp-...')
#13 /wordpress/core/6.9/wp-admin/admin.php(35): require_once('/wordpress/core...')
#14 /wordpress/core/6.9/wp-admin/index.php(10): require_once('/wordpress/core...')
#15 {main}
thrown
-
Yes BotBlocker can block WooCommerce REST API requests, and yes, it has a whitelist mechanism that allows you to safely enable them only for your shipping provider, without opening the API publicly.
Step 1. Temporarily allow the required API path
Add the required WooCommerce API path to Paths and mark it as Allowed.
Typical:
/wp-json/wc/v3/Step 2. Trigger real API traffic
Do one of the following:
- Place a real test order, or
- Let the shipping company print a label so their system calls your WooCommerce API
This will generate real requests that BotBlocker can log.
Step 3. Analyze the Full Log
Go to Full Log and search for requests hitting the allowed API path.
Now check how the shipping company can be identified. Most commonly it will be one of these:
- User-Agent (best and most reliable)
- IP address (acceptable, but less reliable, dynamic? or range?)
- PTR / reverse DNS (usually very reliable for large logistics providers)
Step 4. Create a permanent allow rule directly from the log
From the log entry, create a rule that:
- Allows requests by User-Agent (ideal), or
- Allows requests by PTR, or
- Allows requests by IP (fallback option)
Set the expiration date far in the future (for example, +10 years — effectively permanent).
Step 5. Disable the open API path
After the identification rule is active:
- Disable or remove the previously allowed API path
Result:
- WooCommerce REST API remains protected
- Only your shipping company can access it
- No public or anonymous API access
- Order status updates and tracking emails will work again
You must be logged in to reply to this topic.
