Title: Installation – Error 404
Last modified: August 21, 2016

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# Installation – Error 404

 *  [olivares](https://wordpress.org/support/users/olivares/)
 * (@olivares)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/installation-error-404-405/)
 * I realise that a lot of people have posted requests for help on this topic before,
   and I have looked at a selection of them, but they don’t seem to help me.
 * I have opened an account with a web host that doesn’t provide customer support
   for WordPress. I have created a SQL database, and uploaded the WordPress unzipped
   package to the public_html directory. I used the wp-config-sample.php file to
   set up a wp-config file. When I go to [https://popbytes.co.nz:2083/wp-admin/install.php](https://popbytes.co.nz:2083/wp-admin/install.php)
   I get http error 404 – ‘requested page was not found.’ Yet I can see this file
   when I go to File Manager. What is my next step please?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/installation-error-404-405/#post-4370557)
 * Try `http://popbytes.co.nz/wp-admin/install.php`
 * No port number, no https. That’s for your cPanel access, not your website.
 *  Thread Starter [olivares](https://wordpress.org/support/users/olivares/)
 * (@olivares)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/installation-error-404-405/#post-4370620)
 * Thanks for your advice, installation now successfully completed. However I have
   struck another problem. When I tried to upload images, I got the error message“
   unable to create directory wp-contents/uploads/2013/12/. Is its parent directory
   writable by the server?”
 * What do I have to do to rectify this?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/installation-error-404-405/#post-4370623)
 * Try changing the permissions on the wp-content directory to 766. If you still
   have problems, try 767, 775 or 777. Once your uploads are working, change the
   permissions on wp-content back to 755 again and check that everything still works
   OK.
    [http://codex.wordpress.org/Changing_File_Permissions](http://codex.wordpress.org/Changing_File_Permissions)
 *  Thread Starter [olivares](https://wordpress.org/support/users/olivares/)
 * (@olivares)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/installation-error-404-405/#post-4370638)
 * Uploading worked with the last option, 777. After uploading I changed setting
   back to 755 and confirmed that uploading still worked. Once again, thanks for
   the help offered.
 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/installation-error-404-405/#post-4370639)
 * You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Installation – Error 404’ is closed to new replies.

## Tags

 * [error 404](https://wordpress.org/support/topic-tag/error-404/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 5 replies
 * 3 participants
 * Last reply from: [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/installation-error-404-405/#post-4370639)
 * Status: not resolved

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