Install problems

  • jackoats

    (@jackoats)


    10 years ago

    I have succesfully installed WP 3.8.1 on my local machine, running XAMPP with Bitnami installer, and had my site tweaked nicely.
    I then installed WP 3.8.1 on my hosted site (CloudProHosting) and when I try to upload an image for the header, or try to install plugins, I get errors similar to the one below:

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /(Path and filename varies)

    Is this a WP error, or server error, and if so, how do I fix this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • catacaustic

    (@catacaustic)

    10 years ago

    It’s a server issue. Your hosting account has a maximum memory limit set at 32MB, which is very small. There’s no hard-and-fast rule about how much memory you need, but from what I’ve seen 64MB is a minimum, and anything more will only help.

    There’s a few ways to get around this, but they are all semi-programming related, so if you’re not comfortable with code you’ll have to rely on your web hosting company to hep you out and change this limit for you.

    Thread Starter jackoats

    (@jackoats)

    10 years ago

    So is this allocated RAM on their server? Can’t I just clear the cache and reload the ram?

    catacaustic

    (@catacaustic)

    10 years ago

    This is the RAM that the server lets your sites hosting account use. The server has more, most likely a whole heap more, but your site is only allowed to use that small part of the total RAM. I can’t see that clearing a cache would help because that is normally not stored in the memory anyway. It’s more about processing, and when you upload images there’s a whole heap of background processing done to generate the thumbnails.

Viewing 3 replies - 1 through 3 (of 3 total)
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