Support » Installing WordPress » Install problem – /wp-admin/install.php not found

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    Hi, I’ve been trying to install WordPress 3.3.1 for a couple of days now and have had little success at running install.php.

    I’m completely new to this so it may be a very basic problem but I have spent lots of time going through existing threads and yet nothing seems to work. I’m confident that the wp-config.txt entries match the database.

    I’ve managed to upload the files via FTP and when I access the file via ftp://'domain'/wp/wp-admin/install.php I can see the text contained within the php file. However when I try http://'domain'/wp/wp-admin/install.php I get a 404 error. The same goes for all directories and php scripts.

    If anybody could provide a bit of insight into this it would be very much appreciated.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Do you have a URL we could look at? It sounds like you don’t have the server configured to read the php files, however, I’d like to verify it for you.

    Dear Tim,

    I seem to be having the same issue as the original poster. my url is any chance you could take a look for me too?

    Many thanks!

    I am having the same issue as well…I am totally lost.

    I have the same issue with my website.

    Hey everyone,

    Per the forum guidelines, it’s considered impolite to interrupt someone’s thread. If you start your own threads in the forum, one of us is more than happy to look into your problems. Thanks!

    Hi Tim,

    The URL is

    The server is running PHP 5.2.17

    Thanks for looking into this.

    You want to verify a few things. Make sure you’ve uploaded the files to the punlib_html folder and not in a subfolder, if you want WordPress on the main domain. Also, make sure the domain is pointed to your hosting account. I looked around and didnt see an installation of WordPress.

    I assume you mean public_html? It’s definitely there.

    I accessed the install.php via FTP and I get the following;

    <h2>Error: PHP is not running</h2>
    <p>WordPress requires that your web server is running PHP. Your server does not have PHP installed, or PHP is turned off.</p>

    I checked with my provider and apparently I’m running PHP 5.2.17 which I am assured is a greater version than 5.2.4, is this correct?

    Hi, I’ve just managed to install the WordPress in public_html by first removing all files that were in there by default and then re-uploading all the WordPress files. This ends days of frustration. Tim, thanks so much for your help.

    Yes, 5.2.17 is greater than 5.2.4

    Sorry for the typo, yes I indeed meant the public_html folder. I”m glad you were able to resolve your issues.

Viewing 10 replies - 1 through 10 (of 10 total)
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