Title: Install problem for mail chimp Last modified: August 21, 2016 --- # Install problem for mail chimp * Resolved [MelissaAuClair](https://wordpress.org/support/users/melissaauclair/) * (@melissaauclair) * [12 years, 11 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/) * I keep getting a 404 page when I try to enter in a test email and name. * I followed your tutorial for Mailchimp- but I seem to be missing something. * For the email field, do I paste in the ? I think this is where I’m having a problem, but I’m not sure. * Thank you so much! The website I’m working on is [http://www.bakeperfectcookies.com](http://www.bakeperfectcookies.com) It is a Genesis / Studio Press ran website. [http://wordpress.org/extend/plugins/genesis-enews-extended/](http://wordpress.org/extend/plugins/genesis-enews-extended/) Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/) * (@kraftbj) * Code Wrangler * [12 years, 11 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3725888) * Hi Melissa, * No, you’re almost there. For both the form action setting and the e-mail field setting, do not include the quotation marks. * They should be: form action: `http://melissaauclair.us1.list-manage1.com/subscribe/ post?u=091f1dddf0ece33549ab6a7a8&id=8a175d0bea` email: `EMAIL` * Do not include the in the e-mail field, simply EMAIL . * Hope that helps! * Thread Starter [MelissaAuClair](https://wordpress.org/support/users/melissaauclair/) * (@melissaauclair) * [12 years, 11 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3725891) * YES!!! It works!!!! Thank you Brandon 🙂 * [gladcreator](https://wordpress.org/support/users/gladcreator/) * (@gladcreator) * [12 years, 7 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726122) * Hi Brandon, I did exactly what you suggested for Melissa and when I tested it… * Adding my email takes me to a Mail Chimp Page: [http://harmonicpod.us5.list-manage1.com/subscribe/post?u=35c525763fe8bf29f7ca5c32f](http://harmonicpod.us5.list-manage1.com/subscribe/post?u=35c525763fe8bf29f7ca5c32f) * and then, to: [http://mailchimp.com/about/mcsv/](http://mailchimp.com/about/mcsv/) * I just updated to Genesis 2.0. yesterday and I had the Genesis eNews Extended widget installed at that time. When Genesis 2.0 loaded, the Genesis eNews Extended Plug-In was listed in the active Plug-Ins. * The Widget displays fine in the sidebar: [http://www.harmonicpod.com](http://www.harmonicpod.com) * What should I try next? * Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/) * (@kraftbj) * Code Wrangler * [12 years, 7 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726123) * Hi, * Can you confirm the form action URL? The error is coming from MailChimp and is indicating either that the form action URL isn’t the right one for your account or there is some other issue going on with MailChimp’s end. * Cheers! * [gladcreator](https://wordpress.org/support/users/gladcreator/) * (@gladcreator) * [12 years, 7 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726124) *
* and I copied: [http://harmonicpod.us5.list-manage1.com/subscribe/post?u=35c525763fe8bf29f7ca5c32f](http://harmonicpod.us5.list-manage1.com/subscribe/post?u=35c525763fe8bf29f7ca5c32f) * [gladcreator](https://wordpress.org/support/users/gladcreator/) * (@gladcreator) * [12 years, 7 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726125) * and in the widget, for the email box, I typed the word: EMAIL * Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/) * (@kraftbj) * Code Wrangler * [12 years, 7 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726126) * Howdy, * That would be it—needed to copy the full URL for the Form Action field. * In the form action field, please include the full URL from MailChimp, which is` http://harmonicpod.us5.list-manage1.com/subscribe/post?u=35c525763fe8bf29f7ca5c32f& id=d332bd57a1` * Cheers! * [gladcreator](https://wordpress.org/support/users/gladcreator/) * (@gladcreator) * [12 years, 7 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726127) * Ahhh Yes! You are a hero! Thanks so much! I guess you can tell that it worked 🙂 * [slbarnhart](https://wordpress.org/support/users/slbarnhart/) * (@slbarnhart) * [12 years, 4 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726151) * same 404 problem, but I have followed all the steps above – not sure what the problem is? * [http://footballfoodandmotherhood.us7.list-manage.com/subscribe?u=0f50ad07c53ba504752f37c9e&id=0a0e9aeb07](http://footballfoodandmotherhood.us7.list-manage.com/subscribe?u=0f50ad07c53ba504752f37c9e&id=0a0e9aeb07) * [http://www.footballfoodandmotherhood.com](http://www.footballfoodandmotherhood.com) * thanks! * Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/) * (@kraftbj) * Code Wrangler * [12 years, 4 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726152) * Hi, * The Form Action field on the plugin settings need to be changed to the URL that you included above and it should work. * Cheers! * [slbarnhart](https://wordpress.org/support/users/slbarnhart/) * (@slbarnhart) * [12 years, 4 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726153) * it is that url. that’s why i don’t know why it doesn’t work? * [slbarnhart](https://wordpress.org/support/users/slbarnhart/) * (@slbarnhart) * [12 years, 4 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726154) * now it totally opens in a new window, asking them to fill out everything again? is it supposed to do that? why should ppl have to enter their email twice? * i entered my email into the one above, [http://www.harmonicpod.com](http://www.harmonicpod.com), and mine doesn’t do that – how can i change it? * Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/) * (@kraftbj) * Code Wrangler * [12 years, 4 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726155) * Looks like the e-mail field setting is incorrect. It isn’t Email but EMAIL. * [jgent06](https://wordpress.org/support/users/justingentry/) * (@justingentry) * [12 years, 3 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726156) * I’m a little confused. * 1. I grabbed the URL: [http://gentryministries.us2.list-manage.com/subscribe/post?u=ebfdc8ac6aedec925402a9b66&id=fdde90673b](http://gentryministries.us2.list-manage.com/subscribe/post?u=ebfdc8ac6aedec925402a9b66&id=fdde90673b) * 2. I entered: EMAIL (all caps) into the email field * Here’s my result: I’m taken to another page to enter my email address as if it’s the first time, instead of my “Thank You/You’ll Be sent an Email to Confirm, etc.” page. * What am I missing Brandon? Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Install problem for mail chimp’ is closed to new replies. * ![](https://ps.w.org/genesis-enews-extended/assets/icon.svg?rev=3439076) * [Genesis eNews Extended](https://wordpress.org/plugins/genesis-enews-extended/) * [Frequently Asked Questions](https://wordpress.org/plugins/genesis-enews-extended/#faq) * [Support Threads](https://wordpress.org/support/plugin/genesis-enews-extended/) * [Active Topics](https://wordpress.org/support/plugin/genesis-enews-extended/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/genesis-enews-extended/unresolved/) * [Reviews](https://wordpress.org/support/plugin/genesis-enews-extended/reviews/) * 14 replies * 5 participants * Last reply from: [jgent06](https://wordpress.org/support/users/justingentry/) * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/install-problem-for-mail-chimp/#post-3726156) * Status: resolved