Title: install problem
Last modified: August 20, 2016

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# install problem

 *  Resolved [Vino247](https://wordpress.org/support/users/vino247/)
 * (@vino247)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/install-problem-22/)
 * After uploading the shortcodes-ui folder into my plug directory as per normal,
   and clicking the activate link in the plug-ins page. I get a server error that
   the server may be down (which its not as the public site loads) and the plug-
   ins page wont load. Reloading does no good. When I try to go to the dashboard
   i get an internal server error:
    HTTP Error 500 (Internal Server Error): An unexpected
   condition was encountered while the server was attempting to fulfill the request.
 * When i delete the shortcodes-ui folder from my plug-ins directory all back to
   normal. I tried re-uploading and activating again with the same results.
 * My virtually hosted server is running PHP 5.2.6 and I am on WP 3.5.1. I guess
   there must be a conflict with another plug-in. I am not running any other shortcode
   making plugin, but a whole range of other other plug ins.
 * Any ideas?
 * Thanks!
 * [http://wordpress.org/extend/plugins/shortcodes-ui/](http://wordpress.org/extend/plugins/shortcodes-ui/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Bainternet](https://wordpress.org/support/users/bainternet/)
 * (@bainternet)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/install-problem-22/#post-3620505)
 * Nope, try deactivating other plugins and activate them back one by one to find
   the conflicting one, and let me know

Viewing 1 replies (of 1 total)

The topic ‘install problem’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/shortcodes-ui_dbeef6.svg)
 * [ShortCodes UI](https://wordpress.org/plugins/shortcodes-ui/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shortcodes-ui/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/shortcodes-ui/)
 * [Active Topics](https://wordpress.org/support/plugin/shortcodes-ui/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shortcodes-ui/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/shortcodes-ui/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Bainternet](https://wordpress.org/support/users/bainternet/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/install-problem-22/#post-3620505)
 * Status: resolved