Title: Install problem
Last modified: August 20, 2016

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# Install problem

 *  [Oazar](https://wordpress.org/support/users/oazar/)
 * (@oazar)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/install-problem-19/)
 * Hello
 * In the panel where woocommerce checks it is properly installed, i have this mesage
 * Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/
   var/lib/php/session) is not within the allowed path(s): (/var/www/vhosts/lylia-
   laboheme.com/httpdocs:/tmp) in /var/www/vhosts/lylia-laboheme.com/httpdocs/shop/
   wp-content/plugins/woocommerce/admin/woocommerce-admin-status.php on line 331
   /
   var/lib/php/session n’existe pas – Contactez votre hébergeur pour résoudre le
   problème. What do I need to do on the FTP please ?
 * [http://wordpress.org/extend/plugins/woocommerce/](http://wordpress.org/extend/plugins/woocommerce/)

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 * 0 replies
 * 1 participant
 * Last reply from: [Oazar](https://wordpress.org/support/users/oazar/)
 * Last activity: [13 years, 7 months ago](https://wordpress.org/support/topic/install-problem-19/)
 * Status: not resolved