• Hi

    I’m having trouble with the “Install new plugin”-site. It seems to fail and therefore I can’t install any plugins.

    Have some of you experienced the same and know how to fix it?

Viewing 7 replies - 1 through 7 (of 7 total)
  • If plugins are not installing directly from the dashboard then you can install the plugin manually, you have to download that plugin and unzip the folder, then open the unzipped folder copy the main plugin folder and paste it into the plugins folder in the wp-content folder on your xampp server in the c:// folder, after this when you open the WordPress dashboard and check the installed plugin and find that plugin then activate it. I hope this will help you.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    >> It seems to fail <<

    Please explain that.

    Open docs folder on your local server or if you working on the live website then open the website using Filezilla or control panel, whatever you are using.

    Then open wp-content/plugins folder and paste your plugin which you want to add.

    And refresh your WordPress dashboard and check installed plugin, that plugin you have uploaded will show up to you and then activate that plugin.

    I have done this so many times, it works.

    Note – first unzip your plugin folder and then copy the plugin main folder.

    Actually you need to be more specific in your post.

    If you have got my point then please explain it in a good way.

    Thread Starter sofiekilt

    (@sofiekilt)

    By failing I mean the site says the following sentence when I try to enter the “Ad New Plug-in site”:

    “An unexpected error occured. Something must be wrong with WordPress.org or its servers configuration. If the problems continues, please try the supportforums.”

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://wordpress.org/support/article/debugging-in-wordpress/

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Install plugin site fails to load’ is closed to new replies.