Title: Install not functioning
Last modified: August 30, 2016

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# Install not functioning

 *  Resolved [checmark](https://wordpress.org/support/users/checmark/)
 * (@checmark)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/install-not-functioning/)
 * I have installed on another site and checked that everything is exactly the same,
   but after adding the custom link with the sitename/location to the menu it just
   keeps reloading the home page and does not bring up GeoDirectory.
 * Appreciate your help.
 * [https://wordpress.org/plugins/geodirectory/](https://wordpress.org/plugins/geodirectory/)
 * install working fine – WelcomeToEcuador.ca
    install not working – WelcomeToCotacachi.
   ca

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Paolo](https://wordpress.org/support/users/paoltaia/)
 * (@paoltaia)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/install-not-functioning/#post-6305830)
 * Hi,
 * make sure that :
 * 1) you have a location page
    2) in GeoDirectory >> Permalinks the location page
   option is correct 3) Open your .htaccess file and make sure there is no GD Rules
   with a 301 redirect from /location/ to //.
 * This is what I would check, if none of this helps, please register in our forum
   so that you’ll be able to give us privately credentials to check your settings.
 * Let us know,
 * Thanks
 *  Thread Starter [checmark](https://wordpress.org/support/users/checmark/)
 * (@checmark)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/install-not-functioning/#post-6305834)
 * Yes, there was a line that appeared to do the redirect. I removed it and the 
   directory comes up now. Quick question – how to get the “add a listing” to show?
   I thought I had set this correctly.
 *  Plugin Author [Paolo](https://wordpress.org/support/users/paoltaia/)
 * (@paoltaia)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/install-not-functioning/#post-6305835)
 * Hi,
 * I’m glad it was an easy one. That happens when permalinks are saved and no location
   page is in place. We will add a validation soon to make sure this never happens.
 * For the add listing page to appear, make sure you enabled users to submit from
   the front end in :
 * GeoDirectory >> Design >> Navigation
 * and make sure the add listing link is appearing in your menu.
 * Let us know how you went,
 * Thanks
 *  Thread Starter [checmark](https://wordpress.org/support/users/checmark/)
 * (@checmark)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/install-not-functioning/#post-6305917)
 * I didn’t really want to add another item to my main menu, but I managed to add
   it as a sub menu item. Looks great. Thanks for your help.
 *  Plugin Author [Paolo](https://wordpress.org/support/users/paoltaia/)
 * (@paoltaia)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/install-not-functioning/#post-6305919)
 * You are welcome!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Install not functioning’ is closed to new replies.

 * ![](https://ps.w.org/geodirectory/assets/icon-256x256.jpg?rev=2778361)
 * [GeoDirectory - WP Business Directory Plugin and Classified Listings Directory](https://wordpress.org/plugins/geodirectory/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/geodirectory/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/geodirectory/)
 * [Active Topics](https://wordpress.org/support/plugin/geodirectory/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/geodirectory/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/geodirectory/reviews/)

## Tags

 * [installation](https://wordpress.org/support/topic-tag/installation/)

 * 5 replies
 * 2 participants
 * Last reply from: [Paolo](https://wordpress.org/support/users/paoltaia/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/install-not-functioning/#post-6305919)
 * Status: resolved