Title: Install Issues
Last modified: August 31, 2016

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# Install Issues

 *  [cjois](https://wordpress.org/support/users/cjois/)
 * (@cjois)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/install-issues-7/)
 * Installed and Activated the plugin.
    But I see this error message – “FTP credentials
   don’t allow to write to file D:\Hosting\xxxxxxx\html\wordpress/wp-config.php”
 * Below that it says that I can either manually insert those lines into wp-config
   or use the FTP form.
 * I spent most of the day yesterday looking for the FTP form because clicking on
   that button does nothing.
 * I inserted those lines into the wp-config file manually using File Manager on
   GoDaddy.
    The error still persists.
 * Some posts speak about changing permissions on that file. However, I am on Windows
   hosting and the ‘change permissions’ option is not even available to me on Godaddy.
 * Lastly, cPanel is a Linux hosting thing, so I do not have access to cPanel either.
 * Question – has anyone used this plugin on Windows Hosting?
    Question 2 – How 
   does one resolve this error?
 * Thanks in advance.
 * [https://wordpress.org/plugins/w3-total-cache/](https://wordpress.org/plugins/w3-total-cache/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [muchmuch11](https://wordpress.org/support/users/muchmuch11/)
 * (@muchmuch11)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/install-issues-7/#post-6960809)
 * similar to this
 * [https://wordpress.org/support/topic/ftp-credentials-dont-allow-to-write-to-file](https://wordpress.org/support/topic/ftp-credentials-dont-allow-to-write-to-file)
 *  Thread Starter [cjois](https://wordpress.org/support/users/cjois/)
 * (@cjois)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/install-issues-7/#post-6960810)
 * Yes, I had seen that post. But it doesnt say what The individual did to ‘fix’
   the wp-config.
 * I too have added those lines into the wp-config file and confirmed that it now
   exists.
    But adding those lines didnt change those error messages.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Install Issues’ is closed to new replies.

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## Tags

 * [Install](https://wordpress.org/support/topic-tag/install/)

 * 2 replies
 * 2 participants
 * Last reply from: [cjois](https://wordpress.org/support/users/cjois/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/install-issues-7/#post-6960810)
 * Status: not resolved