Title: install failed at 45%
Last modified: March 7, 2023

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# install failed at 45%

 *  Resolved [Technoglyf](https://wordpress.org/support/users/technoglyf/)
 * (@technoglyf)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/install-failed-at-45/)
 * BMI-FADMoKW5-41564
 * Started installation yesterday. it hung at 45%, canceled and restarted this morning
   it hung again with the above error code.
 * url is chefgarbo.com
    -  This topic was modified 3 years, 2 months ago by [Technoglyf](https://wordpress.org/support/users/technoglyf/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/install-failed-at-45/#post-16545978)
 * Hi [@technoglyf](https://wordpress.org/support/users/technoglyf/)
 * Your debug code, tells me that the backup was cancelled by Apache Web Server.
   
   It was most likely caused by KeepAliveTimeout directive in Apache configuration.
 * We have alternate backup method, that can bypass this limitation.
   Simply, follow
   below steps, there are also other things you can improve.
 * Please open first section of the plugin named: “What will be backed up?”
   Find
   subsection named: “Exclude by folder / file name (case-sensitive)”Here add these
   three rules, like on image: [https://prnt.sc/9oftADPd_Z7e](https://prnt.sc/9oftADPd_Z7e)
 * Once you do that, please follow these steps:
    1. Go to “Other options” section
    2. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    3. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    4. Save “Other options” section
    5. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * When you do that, try to run your backup once again.
 * Let me know if that worked for you 🙂
   Thank you!
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/install-failed-at-45/#post-16623809)
 * As we didn’t hear any reply in last days.
   I can assume that you resolved the 
   issue.
 * Feel free to open new topic if I am wrong!
   Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘install failed at 45%’ is closed to new replies.

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## Tags

 * [install issue](https://wordpress.org/support/topic-tag/install-issue/)

 * 4 replies
 * 2 participants
 * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/install-failed-at-45/#post-16623809)
 * Status: resolved