Title: Install Last modified: June 26, 2024 --- # Install * Resolved [kylepatterson1](https://wordpress.org/support/users/kylepatterson1/) * (@kylepatterson1) * [1 year, 9 months ago](https://wordpress.org/support/topic/install-44/) * Error connecting Site Kit * Looks like your site is not allowed access to Google account data and can’t display stats in the dashboard. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finstall-44%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [1 year, 9 months ago](https://wordpress.org/support/topic/install-44/#post-17853492) * Thanks for reaching out [@kylepatterson1](https://wordpress.org/support/users/kylepatterson1/). Based on the error you’re facing, it’s possible that the Google account you used to set up Site Kit doesn’t have access to one of the connected Google services, or maybe the Google account you initially used to connect Site Kit changed. So we can determine more on this, please share the following: 1. Your[ Site Health information](https://i.imgur.com/Rtkmsba.png). You can[ use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/) to share privately if preferred.   2. Since initially setting up Site Kit, did you connect any additional module such as AdSense, while selecting a different Google account to that first used? * Once we have the above we can advise on this further. Let me know if you have any questions with this. Troubleshoot steps we may advise could include disconnecting and reconnect Site Kit, or checking with other administrators for any changes. * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [1 year, 9 months ago](https://wordpress.org/support/topic/install-44/#post-17869462) * As we didn’t receive a response I’ll mark this as resolved. Feel free to [open a new support topic](https://wordpress.org/support/plugin/google-site-kit/#new-post) if you continue to encounter issues, or reopen this topic and we’d be happy to assist. * Thread Starter [kylepatterson1](https://wordpress.org/support/users/kylepatterson1/) * (@kylepatterson1) * [1 year, 8 months ago](https://wordpress.org/support/topic/install-44/#post-17920855) * Still not working * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [1 year, 8 months ago](https://wordpress.org/support/topic/install-44/#post-17921614) * Sorry to hear that [@kylepatterson1](https://wordpress.org/support/users/kylepatterson1/). I’ve reopened this support topic now. Please share the following so we can assist with this: 1. Your[ Site Health information](https://i.imgur.com/Rtkmsba.png). You can[ use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/) to share privately if preferred.   2. Since initially setting up Site Kit, did you connect any additional module such as AdSense, while selecting a different Google account to that first used? * Note that the issue you’re facing indicates that your currently connected Google account does not have access to one of the properties connected in Site Kit. This can occur if another user connected Analytics to a property you don’t have access to, or of there were changes at Google Analytics level. One way around this is to edit your Analytics settings within Site Kit, connecting to a property you do have access to. You can also reset Site Kit and connect once more, however, this will mean you have to connect all modules once more, connecting Analytics to a property which you do have access to. * Let me know if you have any questions with the above. * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [1 year, 8 months ago](https://wordpress.org/support/topic/install-44/#post-17921749) * Update: I can see you shared your Site Health information, many thanks. As I can see that there is only 1 connect user count, and you have AdSense connected, I suspect what happened was when connected AdSense or another module after initially setting up Site Kit, but using a different Google account. Site Kit in such cases switches to that last used Google account, and this account may not have access to the connect Google Analytics property (which was setup using a different Google account). * To troubleshoot this further, can you disconnect the Google Analytics module and connect once more? After doing so, please share whether you see any permissions error from the Site Kit dashboard. * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [1 year, 8 months ago](https://wordpress.org/support/topic/install-44/#post-17936693) * I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further. * Thread Starter [kylepatterson1](https://wordpress.org/support/users/kylepatterson1/) * (@kylepatterson1) * [1 year, 8 months ago](https://wordpress.org/support/topic/install-44/#post-17936821) * Let me see if I can disconnect the Google analytics module * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [1 year, 8 months ago](https://wordpress.org/support/topic/install-44/#post-17936939) * Great, please do! Let me know how you get on after attempting that, or ask if you have any questions. * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [1 year, 7 months ago](https://wordpress.org/support/topic/install-44/#post-17955313) * Hi [@kylepatterson1](https://wordpress.org/support/users/kylepatterson1/). Any luck setting up Site Kit in the end? Let me know if you need further assistance with this. * Thread Starter [kylepatterson1](https://wordpress.org/support/users/kylepatterson1/) * (@kylepatterson1) * [1 year, 7 months ago](https://wordpress.org/support/topic/install-44/#post-17962997) * Unfortunetly no. Worked fine for 2+ years, then all of a sudden stopped about 2 months ago. Didn’t change any access to any of the accounts * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [1 year, 7 months ago](https://wordpress.org/support/topic/install-44/#post-17967388) * Sorry to hear it [@kylepatterson1](https://wordpress.org/support/users/kylepatterson1/). I checked your site now and I can see my site visit is recording in Google Analytics. You can check for a valid snippet placement using the [tagassistant.google.com](https://tagassistant.google.com) service from your side too if you wish * Can you confirm that you no longer see the “Looks like your site is not allowed access to Google account data and can’t display stats in the dashboard” error, as per your original support request? * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [1 year, 7 months ago](https://wordpress.org/support/topic/install-44/#post-17991327) * As we didn’t receive a response I’ll mark this as resolved once more. Thank you. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Install’ is closed to new replies. * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863) * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/) * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/) ## Tags * [set-up](https://wordpress.org/support/topic-tag/set-up/) * 12 replies * 2 participants * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/) * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/install-44/#post-17991327) * Status: resolved