Title: Instalation problem
Last modified: August 30, 2016

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# Instalation problem

 *  [Know How](https://wordpress.org/support/users/know-how/)
 * (@know-how)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/instalation-problem-8/)
 * I try install plugin woocommerce but is crack in the way. Now I cant entry en
   wp-admin
    Some solution please?
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

Viewing 1 replies (of 1 total)

 *  [Coombez](https://wordpress.org/support/users/coombez/)
 * (@coombez)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/instalation-problem-8/#post-6314570)
 * I had a problem after this update. When I visited wp-admin I just got a white
   screen but my site was still working.
    If this is happening to you then here’s
   how I fixed it:
    -  Log in to your web hosts webFTP
       Find your plugins folder (it’s in wp-content)
      Change the name to pluginss – adding the extra ‘s’ automatically disables 
      all plugins You should now be able to get back in to your site through wp-
      admin
 * To find the problem
    -  In your web hostFTP create a new folder called plugins
       Move all your plugin
      files from ‘pluginss’ to ‘plugins’ Go to the plugins section in your wp-admin
      back end Re activate your plugins one by one checking your backend and site
      is working each time by doing a hard refresh One of the plugins will cause
      your site to fall over again Go back to your webFTP and move the file for 
      the plugin that breaks your site back to the ‘pluginss’ folder This will get
      your site back up again To get the plugin working again that broke your site
      just download it form the providers site and re-upload it by clicking Add 
      New in your plugins section of wp-admin
 * If it’s any help it was Yoast Google Analytics that broke my site – you might
   want to try activating this first if you have it, it might save you a bit of 
   work.
    I’m sure there’s loads of ways to do this quicker but the steps above 
   worked for me! Hope that helps

Viewing 1 replies (of 1 total)

The topic ‘Instalation problem’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

## Tags

 * [wocommerce](https://wordpress.org/support/topic-tag/wocommerce/)

 * 1 reply
 * 2 participants
 * Last reply from: [Coombez](https://wordpress.org/support/users/coombez/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/instalation-problem-8/#post-6314570)
 * Status: not resolved