• Resolved agsrescue


    Feed Type: User Feed
    Instagram Name (required): agsgerbils
    Convert Instagram Name was successful.
    Instagram ID: 5668788131

    Options used in shortcode: [fts_instagram instagram_id=5668788131 pics_count=6 type=user profile_wrap=yes profile_photo=yes profile_stats=yes profile_name=yes profile_description=yes]

    Posted the shortcode above onto a wordpress page: http://rescue.agsgerbils.org/news/
    Code at the top shows: The access_token provided is invalid.

    We are also using the Facebook feed and it is working just fine.

    Please help. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author slickremix


    @agsrescue really sorry for the delay for some reason we did not get an email notification about this one. Did you manage to sort things out or do you still need some help here?


    Thread Starter agsrescue


    I never received help.

    I’ll be glad to help out. Can you please include the report from the System Info page of our plugin. Click here if you are unsure how to do this. https://www.slickremix.com/docs/system-info-page/

    Thread Starter agsrescue


    ### Begin System Info ###

    SITE_URL: http://rescue.agsgerbils.org
    Feed Them Social Version: 2.2.5

    — WordPress Configuration:

    WordPress Version: 4.8
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: Pet Rescue 1.1.8
    PHP Memory Limit: 256M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 7.0.12
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 64M
    Post Max Size: 64M
    Upload Max Filesize: 64M
    Time Limit: 30
    Max Input Vars: 1000
    Allow URL File Open: On (1)
    Display Erros: On (1)

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    Asgaros Forum: 1.5.4
    CMSMasters Contact Form Builder: 1.3.3
    CMSMasters Content Composer: 1.5.0
    CMSMasters Mega Menu: 1.2.4
    Contact Form 7: 4.8
    Duplicate Post: 3.2
    Error Log Monitor: 1.5.4
    Far Future Expiration Plugin: 1.3
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.2.5
    Inline Google Spreadsheet Viewer: 0.12.4
    LayerSlider WP: 6.3.0
    PayPal Donations: 1.9.3
    Slider Revolution: 5.4.1
    TinyMCE Advanced: 4.6.3
    TM Timeline: 1.1.0
    Ultimate Member: 1.3.87
    Visitors Online by BestWebSoft: 1.0.0
    WooCommerce: 3.1.0
    WP-Optimize: 2.1.1
    WP Smush: 2.7.1
    WP Super Cache: 1.4.9
    Yoast SEO: 5.0.1

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: No
    FB App ID for Like Button: No
    Twitter Consumer Key: No
    Twitter Secret: No
    Twitter Token: No
    Twitter Token Secret: No
    Pinterest Token: No
    Instagram: No
    YouTube: No

    — Offset Post Limit:

    Offset Facebook Post Limit: None
    Hide Notice on Front End: Yes

    — FaceBook & Twitter Date Format and Timezone

    Date Format: one-day-ago
    Timezone: No

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    ### End System Info ###

    Plugin Author slickremix


    Go to the Instagram Options page ofour plugin and click the button to get an access token.


Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘INSTAGRAM: The access_token provided is invalid.’ is closed to new replies.