• Resolved Tom Underwood

    (@ukmediapundit)


    Hi,

    I am struggling to ativate my Instagram count on my website. i think it is because my instagram account is in ‘Sandbox Mode’ and so no Redirect URI is generated.

    Any advice please?

    Thanks,

    Tom

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author socialdude

    (@socialdude)

    Thanks Tom for reaching out.

    Yes, if it’s in sandbox mode then that’s proabably the reason. Can you try again when you’re out of Sandbox mode?

    Tom Underwood

    (@ukmediapundit)

    How do I get out of Sandbox Mode please?

    Plugin Author socialdude

    (@socialdude)

    That is Instagram territory, please ask them for that.

    Tom Underwood

    (@ukmediapundit)

    ok, not much help but thanks anyway

    Plugin Author socialdude

    (@socialdude)

    We can help with respect to our plugin, what Instagram does we don’t have any control over.

Viewing 5 replies - 1 through 5 (of 5 total)
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