• Resolved kpurvis

    (@kpurvis)


    Hi,
    I sent a message on your support page on your plugin website and have not heard back. I installed the free plugin, added the grid shortcode to an html widget to show at the top header and bottom footer of my blog. It works fine until you refresh the page and both grids disappear. I have tried using your widgets to show the feed but that does not work either. Sometimes I see black placeholders. I have the WP Rocket Cashing plugin. I disabled lazy load, cleared cashe and that does not fix the issue. Can you tell me why the Instagram feeds will now show up? I really want to use this plugin.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author mediabeta

    (@mediabeta)

    Dear @kpurvis
    you have to try with WP Rocket Cashing Plugin disabled.

    Download and install the last plugin version and re-connect to your Instagram account.
    Thanks

Viewing 1 replies (of 1 total)
  • The topic ‘Instagram Grid Disappears after a Refresh’ is closed to new replies.