Instagram feed not loading

  • Resolved rutgerm

    (@rutgerm)


    5 years, 5 months ago

    Hi!

    I added a instagram feed to my page, but it’s only loading after i refresh the page. I read some articles that it probably has something to do with AJAX, but i can fix it myself after trying some solutions. Can you please help me to fix this issue? Thanks a lot!

    After 10 seconds i get this message instead of the feed:
    Something is wrong. Response takes too long or there is JS error. Press Ctrl+Shift+J or Cmd+Shift+J on a Mac to see error in console or ask for

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Web-Dorado Team

    (@wdteam)

    5 years, 5 months ago

    Hi,

    Now we check the feed and see it is displayed without any issue.

    Could you please confirm whether you still have this error or not?

    Thank you!

    Thread Starter rutgerm

    (@rutgerm)

    5 years, 5 months ago

    Thanks for your reply! I forgot to say that it works when you visit the page for the first time. I mean it’s not working when you visit another page on the website and come back to the page with the instagram feed. I think it has to do something with the cache…

    Thanks! Rutger

    Web-Dorado Team

    (@wdteam)

    5 years, 5 months ago

    Hi, Could you please contact our customer care team mentioning this forum thread URL? The email address is support@web-dorado.com. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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