Support » Plugin: Smash Balloon Social Photo Feed » Instagram Feed not displaying

  • TheHungryGeek

    (@thehungrygeek)


    Hi,

    So we’ve been using the Instagram Feed plugin for years without any issues. We have spent tens of hours tweaking the CSS, etc to fit the site perfectly.

    For some reason after one of the recent updates, the feed is no longer displaying. Would appreciate it if you could suggest a fix.

    Thank you very much for your help!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey TheHungryGeek,

    It looks like there are a few JavaScript/PHP errors when I view the console for you site: https://snag.gy/KIf2xZ.jpg

    These errors are likely blocking the code that creates the feed. 503 errors suggest there is a PHP error in an AJAX call being made by another plugin or possibly your theme. It could also be a hosting issue. You could try disabling other plugins or themes to see if it fixes the issue.

    Let me know if you have more questions.

    Thanks,

    Craig

Viewing 1 replies (of 1 total)
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