Support » Plugin: Custom Feeds for Instagram » Instagram feed just keep loading

  • Hi, I’ve installed the plugin a few days back and it works fine sometimes. However, more often than not, the feed just keeps loading and loading and does not show any pictures. Also, when I click on the follow button, it just opens instagram and not the specific page, i.e. my page. Your help is greatly appreciated. Looking forward to your feedback. Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Craig at Smash Balloon


    Hey kasidya,

    My best guess is that it’s related to your caching/minifying/optimizing plugin you’re using. If you disable this, does the feed start working?

    There are a few JavaScript errors in the console:

    – Craig

    Hi Craig, thanks a lot for replying. You are right, the minifying plugin is causing the error. However, it would be difficult for me to keep it disabled as it slows down the site. Is there any way to use both the plugins without any conflict?

    Looking forward to your reply. Thanks!

    Plugin Author smashballoon


    Hi @kasidya,

    I’m responding on behalf of Craig as he has limited availability at the moment due to travel. Is it possible to try just disabling any settings in the plugin specifically related to JavaScript minification/optimization/compression? It looks like that may be the cause of this issue and that single setting shouldn’t affect page speed much at all if disabled. Could you try that to let us know whether it helps to resolve the problem?

    Many thanks,


Viewing 3 replies - 1 through 3 (of 3 total)
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