Hello. Thank you for contacting us, we are aware of the issue. This is due to the operation of the Instagram API. We have already fixed the issue and are just waiting for confirmation from Meta. In the coming days, everything will work as before. I will let you know when it happens! 🙂
Moderator note:
@poescp , if you need support then per the forum guidelines please start your own topic. Note that your other “same here” replies have also been removed.
A lot more people will see your post, and that way you stand a good chance of getting the assistance you want. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.
https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too
https://wordpress.org/support/guidelines/#post-in-the-best-place
You can do so here:
https://wordpress.org/support/plugin/instagram-slider-widget/#new-post
I’ll be archiving your post and mine to not spam the original poster and detract from their question.
Thanks.
Hello, @southernfriedamusements
We are solving the problem right now. It takes time.
Thread Starter
SFA
(@southernfriedamusements)
Hello,
I think the confusion was when support were advising people the fix was complete and everything should be working, when nothing is working still.
Understand these things take time, but users I think were becoming frustrated at being told it was fixed when it wasn’t.
Just my opinion, hopefully a fix arrive soon for this.
Forum moderators, @southernfriedamusements, have nothing to do with actually supporting the plugin. We’re just keeping the forums neat.
Hello. We have restored the functionality of the plugin.
