Title: Instagram embed/shortcode doesn't work Last modified: August 30, 2016 --- # Instagram embed/shortcode doesn't work * [jamiechong](https://wordpress.org/support/users/jamiechong/) * (@jamiechong) * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/) * I have the Shortcode module turned on, but my instagram links aren’t embedding. * Reading this leads me to believe it should work: [https://jetpack.me/support/shortcode-embeds/](https://jetpack.me/support/shortcode-embeds/) * Also, when looking at the plugin code I see that the instagram module exists at `modules/shortcodes/instagram.php` * Is there something simple that I’m missing or doing wrong? I’m fairly new to using Jetpack. * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/) Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801411) * Could you post the Instagram shortcode you tried to use on your site, so I can test on my end? * Thanks! * Thread Starter [jamiechong](https://wordpress.org/support/users/jamiechong/) * (@jamiechong) * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801414) * Sure this is the shortcode that I have saved in a Post * `[instagram url="https://www.instagram.com/p/-psOo_N9ko/"]` * Also, when I look at the Jetpack short code description, I don’t see instagram in the list. * [Screenshot of Embed Availability](https://www.dropbox.com/s/y77jylfi2uolboy/Screenshot%202015-12-03%2009.17.20.png?dl=0) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801424) * That’s interesting; the embed appears to work on my end: [http://i.wpne.ws/e03x](http://i.wpne.ws/e03x) * Could you check for Javascript errors on the page where you’ve inserted the shortcode, as explained here: [http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors](http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors) * Let me know what you find! * > when I look at the Jetpack short code description, I don’t see instagram in > the list. * Thanks for the warning. That’s an oversight. [We’ll get this fixed!](https://github.com/Automattic/jetpack/pull/3106) * [triskirun](https://wordpress.org/support/users/triskirun/) * (@triskirun) * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801456) * Have today the same problem only with Instagram embed, YouTube and others work correctly. [https://yadi.sk/i/GPvHxi76m4fMo](https://yadi.sk/i/GPvHxi76m4fMo) [https://yadi.sk/i/GPvHxi76m4fMo](https://yadi.sk/i/GPvHxi76m4fMo) * [triskirun](https://wordpress.org/support/users/triskirun/) * (@triskirun) * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801457) * link 2 – [https://yadi.sk/i/L1ez0l96m4fNk](https://yadi.sk/i/L1ez0l96m4fNk) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801458) * [@jamiechong](https://wordpress.org/support/users/jamiechong/) Could you contact me through [this contact form](http://jetpack.me/contact-support/), so we can run some more tests? * Thanks! * [@triskirun](https://wordpress.org/support/users/triskirun/) Could you follow the instructions I posted above to let me know what you found? * Thanks! * [triskirun](https://wordpress.org/support/users/triskirun/) * (@triskirun) * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801461) * I don’t see any errors [https://yadi.sk/i/Xl1G6dUym5fHg](https://yadi.sk/i/Xl1G6dUym5fHg) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801462) * The Instagram image appears to be displayed properly on my end: [http://i.wpne.ws/e2Be](http://i.wpne.ws/e2Be) * Do you use any browser extension or anti virus software that may block access to Instagram? Things like Ad-block or anti-tracking extensions could have this effect, for example. * Let me know if it helps. * Thread Starter [jamiechong](https://wordpress.org/support/users/jamiechong/) * (@jamiechong) * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801463) * Jeremy, as far as I can tell, nothing is blocked. I have tried putting in the stock Instagram embed code (using the blockquotes, etc) and their embed works fine. * I’ve submitted a ticket to the contact form you mentioned. I’ve given you a URL to look at as well as admin access. Jetpack is enabled with only the short code module enabled. * I’ve tested this with twenty fifteen already – so please don’t change the theme.( I don’t want to setup the menus and sidebars again…). * Thanks! * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801465) * Thanks for the extra details. One of my colleagues will get back to you soon! * In the meantime, could you check if you experience similar issues when switching to a different browser? * Thread Starter [jamiechong](https://wordpress.org/support/users/jamiechong/) * (@jamiechong) * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801469) * I’ve tested Chrome, Firefox, Safari – all on Mac. I don’t think this is a javascript issue. * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [10 years, 5 months ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801494) * [@jamiechong](https://wordpress.org/support/users/jamiechong/) Since you sent us an email, you should receive a reply soon. Once we have your site URL, we should be able to run more tests with you. * [luanluan](https://wordpress.org/support/users/luanluan/) * (@luanluan) * [10 years ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801553) * I had this problem at my site too, but while making some tests i found that if i paste the instagram url without www it works, at your case like this: * `https://instagram.com/p/-psOo_N9ko/` * and not * `https://www.instagram.com/p/-psOo_N9ko/` * but another problem that i never find a solution it is embedding facebook videos. It is working for facebook photos or posts but not for videos. * and another problem that i have is when i want to embed a dailymail video. If i paste the embed code of a dailymail video from my administrator account at my wordpress site it works, but when i paste as a author account it doesn’t work. * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [10 years ago](https://wordpress.org/support/topic/instagram-embedshortcode/#post-6801554) * [@luanluan](https://wordpress.org/support/users/luanluan/) Could you please start your own thread, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome)? [http://wordpress.org/support/plugin/jetpack#postform](http://wordpress.org/support/plugin/jetpack#postform) * Thank you! * [dinhhieu](https://wordpress.org/support/users/dinhhieu/) * (@dinhhieu) * [10 years ago](https://wordpress.org/support/topic/instagram-embedshortcode/page/2/#post-6801557) * Hi all, * I’m new here, but I got this issue, my solution is correct the syntax like this: * `[instagram url="https://www.instagram.com/p/BE5rkRPv86A"]` * Hope this help. * Goodluck guys. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Instagram embed/shortcode doesn't work’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 15 replies * 5 participants * Last reply from: [dinhhieu](https://wordpress.org/support/users/dinhhieu/) * Last activity: [10 years ago](https://wordpress.org/support/topic/instagram-embedshortcode/page/2/#post-6801557) * Status: not resolved