Title: Instagram count not working
Last modified: February 8, 2017

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# Instagram count not working

 *  [boerewors](https://wordpress.org/support/users/boerewors/)
 * (@boerewors)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/instagram-count-not-working/)
 * Hello. Is the Instagram social count working? I had it working but now it appears
   to have stopped. Is the method of integration still with User ID and Access Token
   created from the links provided? They do not work. Or does one need to create
   an Instagram app through Instagram Developer and get client ID and secret?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Access Keys](https://wordpress.org/support/users/access-keys/)
 * (@access-keys)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/instagram-count-not-working/#post-8795785)
 * Hello there,
 * Thank you for writing in.
 * Please get your Instagram access token from [this](http://instagram.pixelunion.net/)
   link and the first characters before period is your instagram ID so use those
   details in our plugin settings this should work fine.
 * If this doesn’t solve the issue please do let us know.
 * Thanks

Viewing 1 replies (of 1 total)

The topic ‘Instagram count not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/accesspress-social-counter_c5dee5.
   svg)
 * [AccessPress Social Counter](https://wordpress.org/plugins/accesspress-social-counter/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/accesspress-social-counter/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/accesspress-social-counter/)
 * [Active Topics](https://wordpress.org/support/plugin/accesspress-social-counter/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/accesspress-social-counter/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/accesspress-social-counter/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Access Keys](https://wordpress.org/support/users/access-keys/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/instagram-count-not-working/#post-8795785)
 * Status: not resolved