Instagram API endpoint retired – feed gone

  • Resolved gutterboy333

    (@gutterboy333)


    3 years, 10 months ago

    Hello,

    Just noticed the feed is gone and when logged in as admin get this message:

    “Admin warning: there is one or more private user in this feed(xxxxxx). Their media won’t be displayed.”

    Then when I go to the settings for that particular feed it states “The endpoint has been retired”.

    Reading up it seems Instagram has shutdown this particular endpoint and it needs to be updated to the new one.

    I tried re-authenticating just in-case but it made no change.

    Please advise asap.

    Thank You!

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  • mdelange24

    (@mdelange24)

    3 years, 9 months ago

    The feed on our site continues to work, so the issue appears to be resolved. @acastrolwinc, I used the Instagram login feature in Settings to reconnect and then saved the changes once redirected back to the dashboard. Other than possibly resetting the cache under the advanced options, I don’t have other suggestions, sorry.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    3 years, 8 months ago

    Dear friends,

    If your feed is not working correctly, please go to Instagram feed > settings > advanced and uninstall the plugin. Then, please go to the Plugins section and delete it.

    Now please install again, authenticate, and recreate your feeds.

    If the issue persists, please let me know.

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