Title: Insert/upload image Page dosent load
Last modified: August 19, 2016

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# Insert/upload image Page dosent load

 *  [duncanhodgekiss](https://wordpress.org/support/users/duncanhodgekiss/)
 * (@duncanhodgekiss)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/insertupload-image-page-dosent-load/)
 * Hi
 * I have been having the same issue. When i click on the insert/upload image button,
   i get a blank page that just says “Add media files from your computer” with no
   other options.
 *  I can how ever click on the URL and the Media library tabs and they seem to 
   work fine.
 * I am using the latest version of wordpress. I have tried it in safari, firefox
   and google chrome. With the same result.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/insertupload-image-page-dosent-load/#post-1697925)
 * Have you tried:
 * – deactivating **all** plugins to see if this resolves the problem? If this works,
   re-activate the plugins one by one until you find the problematic plugin(s).
 * – switching to the default theme to rule out any theme-specific problems?
 * – increasing the memory available to PHP?
    [http://wordpress.org/support/topic/253495#post-1017842](http://wordpress.org/support/topic/253495#post-1017842)
 *  Thread Starter [duncanhodgekiss](https://wordpress.org/support/users/duncanhodgekiss/)
 * (@duncanhodgekiss)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/insertupload-image-page-dosent-load/#post-1698123)
 * I have done all those thigs and nothing has changed…..
 *  [webjunk](https://wordpress.org/support/users/webjunk/)
 * (@webjunk)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/insertupload-image-page-dosent-load/#post-1698141)
 * Have you tried both the Flash and the regular browser upload? If yes then it 
   probably is a permissions issue.
    [http://codex.wordpress.org/Changing_File_Permissions](http://codex.wordpress.org/Changing_File_Permissions)
   And make sure you actually have the wp-content/uploads directory actualy exists.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Insert/upload image Page dosent load’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [webjunk](https://wordpress.org/support/users/webjunk/)
 * Last activity: [15 years, 7 months ago](https://wordpress.org/support/topic/insertupload-image-page-dosent-load/#post-1698141)
 * Status: not resolved

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