Insert/Edit link Not working

  • Resolved artguy

    (@artguy)


    10 years, 9 months ago

    I am trying to add a text link while in Visual mode of the “portfolio” section on my theme. When I highlight the text, then hit the insert/edit button nothing happens. No popup window as before. This function did work at one time.
    I am using WP 3.5.2
    I have disabled all plugins as suggested in another 100 posts and still not working.

    I am not a programmer and only know the basics to run my theme. Now I have troubles I am limited on knowledge.
    Please help….

Viewing 10 replies - 1 through 10 (of 10 total)
  • WPyogi

    (@wpyogi)

    10 years, 9 months ago

    Try deactivating ALL plugins in and switching to the default twentytwelve theme.

    Thread Starter artguy

    (@artguy)

    10 years, 9 months ago

    All plugins are disabled and has not fixed it.
    I switched to the default twenty twelve theme but it does not have the “portfolio” function that my theme has in order to check to see if its working.

    WPyogi

    (@wpyogi)

    10 years, 9 months ago

    Your other thread said you were using a commercial theme – have you asked the developer about this? (We don’t support commercial themes here.)

    Also be sure you’ve cleared any caches on your site/browser.

    Thread Starter artguy

    (@artguy)

    10 years, 9 months ago

    The Theme was working and I could use the insert link funtion until WP did an update. Then this function stopped working. Along with the ability to switch between visual and text. The rest of my theme is working as advertised.
    The developer says its a WP issue.

    All caches have been cleared….

    WPyogi

    (@wpyogi)

    10 years, 9 months ago

    You can try looking for JS issues:

    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Thread Starter artguy

    (@artguy)

    10 years, 9 months ago

    If I even knew what that was…. I will now be researching how to find my wp-config file and what to do when I find it….
    So much for WordPress Themes being user friendly. Yikes

    WPyogi

    (@wpyogi)

    10 years, 9 months ago

    Yeah, themes can be complicated – here’s the info on wp-config file:

    http://codex.wordpress.org/Editing_wp-config.php

    You’ll need to use FTP to access the files on your server.

    Also, always a good idea to make a full back-up of your site before doing things like this…

    One other thing you could try first is resetting the plugins folder – by temporarily changing the name on the plugins folder temporarily to 

    wp-content
    pluginsHOLD

    That sometimes “fixes” weird plugin-related problems.

    Thread Starter artguy

    (@artguy)

    10 years, 9 months ago

    Ok I found the file and renamed the plugins folder….no change in my problem. still unable to enter a link and also cant change from visual to text editor.

    I also changed the wp-config.php file to read “true”vs false but not sure what I’m looking for once that is changed.

    Thread Starter artguy

    (@artguy)

    10 years, 9 months ago

    ok I have gone back to read “false”….in over my head on last change….

    plugin folder still named pluginHOLD and it is not fixing my trouble.

    Thread Starter artguy

    (@artguy)

    10 years, 9 months ago

    Problem solved….

    I installed the plugin… TinyMCE Advanced version 3.5.8. by Andrew Ozz. Once installed go to settings and check the “advanced link” box.

    This didn’t solve the Visual/Text selection problem but that is another day.
    🙂 3.5 hours I’ll never get back…Thanks for your help.

Viewing 10 replies - 1 through 10 (of 10 total)
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