Support » Plugin: Insert Pages » Inserted page contents are not showing on a Mobile phone

  • Resolved williebeech

    (@williebeech)


    I can’t seem to get the plugin to work properly in a Chrome browser on an Android mobile phone. It does however work well in a Chrome browser on a PC.

    I’m using SiteOrigin Page Builder and the Vantage theme and have created a Home page and an FAQ’s page. I then want the FAQ contents to appear in the Home page. This works fine on a desktop PC, but not on a mobile. It doesn’t matter whether I configure the shortcode to show the Contents or the just the Link, nothing appears on the mobile. The area is just empty.

    Oddly enough, if I display the Home page in Chrome on a PC and then use the Ctrl I option to inspect the code, and if I click the option to alter the screen size to that of a mobile, the page renders correctly.

    So why is it not rendering correctly on the mobile. In every other respect the site works well. Any ideas would be much appreciated. Thank you.

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  • Plugin Author Paul Ryan

    (@figureone)

    There shouldn’t be any difference between browsers in Insert Pages; it just inserts the extra markup where the shortcode is. My guess is either (a) you have custom styles that hide inserted pages on mobile devices, or (b) there’s some other theme feature or plugin that’s affecting this.

    Let us know if you make any headway.

    dave81000

    (@dave81000)

    Was this issue resolved with either of the suggestions? I’m also having the same issue. Thanks

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