Support » Fixing WordPress » Insert Media – Image in post not working

  • Upon upgrading the WP 3.5, the insert media button does nothing (no white box, no ability to insert images).

    I have done the following:

    • Cleared cache
    • Deactivated plugins
    • Switched to Twenty Eleven theme
    • None of these steps worked

    I turned on script debug in the wp-config file and that cleared the issues. I don’t know what the error is, however, I’m not sure what the fix should be.

    Please advise. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Just try once again by changing internet browser.

    I’ve used Chrome, Firefox and Internet explorer.



    Moderator and Editor Customizer

    Try adding this to your wp-config.php file:

    define('CONCATENATE_SCRIPTS', false );

    instead of the script debug.

    Hey Josh – Did that, what should I look for or is this the fix?



    Moderator and Editor Customizer

    Well.. it has to be either..

    1. plugin conflict
    2. theme conflict
    3. hosting issue

    There simply isn’t anything else it could be.

    I have a set of steps I’ve been recommending to everyone who is having issues. We usually find the issue. But, it’s the same steps as you mentioned in your first post. Are you sure you did these faithfully?

    I have gone through the steps a few times. I also replaced the WP 3.5 core files. I can go through the steps again, however, I have another site with the same theme and a number of the same plugins and no problem. Any other insights or is running through these steps my next best option?

Viewing 6 replies - 1 through 6 (of 6 total)
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