Support » Fixing WordPress » "Insert Into Post" not working, no visual editor

  • Resolved UK Motorsports


    Since the 3.5 upgrade, I am unable to put images in new posts. I can select them from the media library, but once I click on “insert into post”, nothing happens.

    I can manually enter the html code into the post and it will work.

    Also, when I click on the “visual” tab for posts, it won’t switch to it.

    From the master list, I have
    –tried deactivating all plug-ins and am currently using none on my site (
    –am using twenty eleven and also tried twenty twelve before switching back to twenty eleven.
    –have cleared my browser cache. Don’t know how to clear my server cache, I’m using hostgator for hosting.
    –have tried the editor in both firefox and IE.
    –did a re-install (the automatic one) of WP 3.5

Viewing 6 replies - 1 through 6 (of 6 total)
  • For me fixing this issue required moving from Chrome to Firefox when inserting images. Hopefully this’ll get fixed properly in the next release.

    Thanks for the suggestion. I tried Firefox and IE without success. I’m quite disappointed in this problem. The sense the tone from the experts that the majority of the upgrades have experienced no problem, which I suppose is true. But, does it mean anything that this problem seems to be common? I guess this is the type of aggravation I agree to when I know just enough to be dangerous but don’t really know what I’m doing.

    I am having the same problem in that I cannot access my visual editor at all after updating WordPress. When I first went in to edit my page, nothing showed up in the visual editor. I clicked the html (now it’s called text) editor and now I cannot switch back to visual editor. This is a huge problem. I cannot create and edit my pages and posts only from the html editor. I need a way to get back to my visual editor. Any help with this would be greatly appreciated. I hope we get a response very soon.

    Edit: the plugins are on the site but are not activated, i.e., I’m not currently using any of them (they are all deactivated). Is that sufficient?

    Also, I cleared my browser cache. Is there a cache on my server I also have to clear? Some folder that WordPress sets up or something?

    I had similar issues that I solved temporarily by adding
    define(‘SCRIPT_DEBUG’, true);
    in wp-config.php file, as suggested by XIIIzen in this thread.

    Thanks Damien.

    I finally got brave enough to try something. It turned out to be related to the pagespeed problem. I used this thread:

    and this one

    to do what I needed to do. In short, I put
    define(‘CONCATENATE_SCRIPTS’, false);
    before “require once…” in my wp.config.php file, like this:

    define(‘CONCATENATE_SCRIPTS’, false );
    /** Sets up WordPress vars and included files. */
    require_once(ABSPATH . ‘wp-settings.php’);

    That made it work again. I’m relieved. For others having problems on this issue, I recommend starting with the two threads above.

Viewing 6 replies - 1 through 6 (of 6 total)
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