Title: Insert image problems
Last modified: August 21, 2016

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# Insert image problems

 *  [SD Photography](https://wordpress.org/support/users/sd-photography/)
 * (@sd-photography)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/insert-image-problems/)
 * Hi guys,
 * So, like a few of you, I’ve been having issues with WordPress, more recently 
   since I updated to 3.7.1. I first became aware of these problems earlier today
   when I tried to create a blog post. As the images were uploading and crunching,
   I noticed there wasn’t a preview showing up, and once the upload was completed
   and inserted into the post, nothing would be there except for some small broken
   photo icons. After looking around on these forums, I noticed someone was having
   the same problems on the same hosting platform (123reg in the UK) and they resolved
   this issue by changing the permissions of the most recent content upload folder,
   which for some reason had been under 744 instead of 755, like the rest of them.
   So I changed the permission of the folder to 755, and the files were kept as 
   644. It seemed like things were back on track when the media was uploading properly,
   image preview and all, but when I tried to insert the 12 images into the post,
   nothing would insert. I tried inserting just 2 photos first, and they worked.
   I then tried 5 and they inserted with no problem. I tried doing more than 5 and
   nothing – seems like 5 is the limit. In the end I had to insert all the images
   5 at a time, which was rather time consuming, and giving I uploaded and insert
   100+ images at a time, this is not a viable solution
 * I did another test for another client and I uploaded 123 images into a prophoto
   lightbox gallery and this worked no problem.
 * So far, I’ve changed the permissions as previously noted, deactivated the plugins
   and tested these (to no avail), switched to a basic/default WP theme (no luck
   there) and re installed 3.7.1 WP, which hasn’t helped and I still can’t insert
   more than 5 images into a post.
 * Is this an obvious problem with the WP update or could this be a server issue(
   or both conflicting with each other)? I’ve been speaking to 123reg via there 
   ticket system but they’ve not been the most helpful, so looks like I won’t get
   anything decent from them until I phone tomorrow morning when they open.
 * I will hugely appreciate any help and advice you guys might have. If you need
   any additional info then please feel free to ask away.
 * Thanks in advance,
    Darren

Viewing 1 replies (of 1 total)

 *  Thread Starter [SD Photography](https://wordpress.org/support/users/sd-photography/)
 * (@sd-photography)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/insert-image-problems/#post-4377377)
 * I phoned up 123reg and they THINK it’s not to do with hosting. It’s a strange
   problem, as I updated WP to 3.7.1 on the 23rd Nov and on the 27th Nov I made 
   a page for a client, which involved a lightbox gallery and inserting 490+ images
   into the page, and I didn’t have any problems then. I only noticed an issue yesterday
   when I tried to insert 12 images into a post and they wouldn’t go in. The permissions
   for the folder seemed to be wrong, so this was corrected from 744 to 755 and 
   fixed half of the issues (uploading media to the gallery), but I still can’t 
   insert more than 5 images to a post.
 * The guy at 123reg said this that the permissions issue is widely known and that
   there is a 3.7.2 getting released to correct this – anybody know about that? 
   If anyone has any additional suggestions (I’ve already done a good bit of trial
   and error so far) then please get in touch. Thanks again, Darren

Viewing 1 replies (of 1 total)

The topic ‘Insert image problems’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 1 participant
 * Last reply from: [SD Photography](https://wordpress.org/support/users/sd-photography/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/insert-image-problems/#post-4377377)
 * Status: not resolved

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