Title: Insert gallery from editor NOT WORKING
Last modified: August 22, 2016

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# Insert gallery from editor NOT WORKING

 *  [charlyray](https://wordpress.org/support/users/charlyray/)
 * (@charlyray)
 * [12 years ago](https://wordpress.org/support/topic/insert-gallery-from-editor-not-working/)
 * When I’m editing a post and try to insert a NGen Gallery, the popup is blank 
   and nothing happens… I have to use the shortcodes manually like [slideshow id
   =xxx] or [nggallery id=xxx] for ex..
 * The problem started after upgrading to WP 3.9.2 and the NG plugin…
 * Any ideas?
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years ago](https://wordpress.org/support/topic/insert-gallery-from-editor-not-working/#post-5184009)
 * [@charlyray](https://wordpress.org/support/users/charlyray/) – Are you able to
   use the Reset Option under Gallery > Other Options?
 * You may need our external Reset Tool plugin if the Reset Option does not work,
   just send us a Bug Report ([http://www.nextgen-gallery.com/report-bug/](http://www.nextgen-gallery.com/report-bug/))
   and we can send the Reset Tool out to you as an email attachment.
 * Thanks!
 * – Cais.
 *  [acrheff](https://wordpress.org/support/users/acrheff/)
 * (@acrheff)
 * [12 years ago](https://wordpress.org/support/topic/insert-gallery-from-editor-not-working/#post-5184034)
 * Will using that reset option/tool erase already created galleries and gallery
   settings?
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years ago](https://wordpress.org/support/topic/insert-gallery-from-editor-not-working/#post-5184111)
 * [@acrheff](https://wordpress.org/support/users/acrheff/) – Using the Reset Option
   will set the NextGEN Gallery settings back to their defaults. This will not affect
   any of your albums, galleries, or images in any way.
 * It will also not change any display inserted via the IGW but it will change the
   displays of shortcode structures back to the default settings.
 * I also generally recommend clearing the image cache under Gallery > Other Options
   > Miscellaneous after using the Reset as well.
 * Thanks!
 * – Cais.
 *  [alezander](https://wordpress.org/support/users/alezander/)
 * (@alezander)
 * [11 years, 12 months ago](https://wordpress.org/support/topic/insert-gallery-from-editor-not-working/#post-5184175)
 * In Twentyfourteen Theme (and russian domain .rf) if I add shortcode
    [nggallery
   id=1] the gallery not working.
 * If I add [nggallery id=1 images=5] all working correctly.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 12 months ago](https://wordpress.org/support/topic/insert-gallery-from-editor-not-working/#post-5184183)
 * [@alezander](https://wordpress.org/support/users/alezander/) – I’m not sure if
   you are sharing a work-around or an issue but it seems more an issue than anything
   else. If so, please follow the forum rules ([http://codex.wordpress.org/Forum_Welcome#Where_To_Post](http://codex.wordpress.org/Forum_Welcome#Where_To_Post))
   and create your own topic.
 * Thanks!
 * – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Insert gallery from editor NOT WORKING’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
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## Tags

 * [editor](https://wordpress.org/support/topic-tag/editor/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * 5 replies
 * 4 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [11 years, 12 months ago](https://wordpress.org/support/topic/insert-gallery-from-editor-not-working/#post-5184183)
 * Status: not resolved