Support » Plugin: Photo Gallery by 10Web - Responsive Image Gallery » “Insert” Button is not working?!

  • Resolved shvrnc

    (@shvrnc)



    Hello,
    this may sound stupid, but I just wanted to update my image gallery on my website, uploaded the files to my wordpress media library and now I am not able to import the pictures. It let me pick my images but the final step (the click on “insert”) is not functioning. Its like the whole little blue box is not attached to any action.. My english is not the best, I hope you can still help me out.

    Also Im not able to log in to this support forum with the wordpress account attached to my website, so I just created this one to get this message out. But thats another thing.. All I really want Is that little blue “insert” Box to work again so I can get my gallery updated. Have a nice day! Greetings, Marvin.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi Marvin,

    We are sorry for the inconvenience. This problem is most probably a conflict with another plugin on your website. Do you recall installing a plugin or changing an option lately?

    Please temporarily deactivate the plugins one by one and check the Insert button each time. See whether the problem persists after deactivating all other plugins. You can re-activate them again after you finish the troubleshooting.

    Let me know in case you have questions.
    Thanks!

    P.S. Your English is perfect!

Viewing 1 replies (of 1 total)
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