• Resolved tomekegp

    (@tomekegp)


    Hello,

    we would like to ask our customers for the address (before buying) also for printable tickets. How can that be adjusted?

    In addition, we would like to have our own ticket design, if someone wants to create this for us, he can by mail at tomek@abievents.info (please the plugin Author).

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Joe Dolson

    (@joedolson)

    Check the box “always collect shipping address” in the plugin settings to always collect addresses.

    You can then access that data in your custom tickets.

    Thread Starter tomekegp

    (@tomekegp)

    Hello,

    many thanks for the answer. I have already activated the hook, but the address is still not queried in the shopping cart or in the purchase process.

    Thread Starter tomekegp

    (@tomekegp)

    Hello,

    i need still help..

    Plugin Author Joe Dolson

    (@joedolson)

    I suggest you submit a support request from the ‘Help’ screen inside the My Tickets plug-in; I think I need some more information about your environment.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Insert address and other ticket design’ is closed to new replies.