Title: Inrernal Server Error
Last modified: November 27, 2017

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# Inrernal Server Error

 *  Resolved [hemant1989](https://wordpress.org/support/users/hemant1989/)
 * (@hemant1989)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/inrernal-server-error/)
 * Facing Internal Server Error on checkout page. Not able to placed order.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finrernal-server-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/inrernal-server-error/#post-9726019)
 * Hi
 * There are 3 possible causes 1) incorrect installation of the plugin so it cannot
   communicate with xero (most likely) 2)Interaction with some other plugins that
   you are using with Woo or 3) a security setting is kicking in (least likely but
   can happen eg I had one with the paypal checkout). Please can you tell me what
   error message given in the Debug screen is? What checkout are you testing it 
   on?
 * Thanks
    Pete
 *  Thread Starter [hemant1989](https://wordpress.org/support/users/hemant1989/)
 * (@hemant1989)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/inrernal-server-error/#post-9727985)
 * Debug Screen is blank. No error message is there.
    one more thing my server don’t
   have ssl.
 *  Thread Starter [hemant1989](https://wordpress.org/support/users/hemant1989/)
 * (@hemant1989)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/inrernal-server-error/#post-9728085)
 * i am using wordpress version 4.8.3 and woocommerce version 3.1.2
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/inrernal-server-error/#post-9728265)
 * SSL is not a problem. Since you have no message in debug there are no comms going
   on between WooCommerce and Xero. You must have missed a step in the procedure,
   probably the API keys and certificates don’t match. Because it cannot make any
   comms it hangs. We will add a timeout/comms message to the current version to
   make this clear to users.
 *  Thread Starter [hemant1989](https://wordpress.org/support/users/hemant1989/)
 * (@hemant1989)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/inrernal-server-error/#post-9728616)
 * It’s working now. There was some problem in xero organisation setup. Now it’s
   working fine. Thanks
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/inrernal-server-error/#post-9728785)
 * Great – You are welcome!
 *  Thread Starter [hemant1989](https://wordpress.org/support/users/hemant1989/)
 * (@hemant1989)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/inrernal-server-error/#post-9728960)
 * previously i was trying it on localhost but now on my server it’s again showing
   internal server error on checkout page.
 *  Thread Starter [hemant1989](https://wordpress.org/support/users/hemant1989/)
 * (@hemant1989)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/inrernal-server-error/#post-9728961)
 * previously i was tried it on localhost but now on my server it’s again showing
   internal server error on checkout page.
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/inrernal-server-error/#post-9731007)
 * Hi – please check that you created the public key correctly as I just noticed
   that some of the command was obscured on the instructions. The full command to
   use is
    openssl req -newkey rsa:1024 -x509 -key privatekey.pem -out publickey.
   cer -days 1825
 * Other than that please repeat what you did for you local host.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Inrernal Server Error’ is closed to new replies.

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## Tags

 * [Xero](https://wordpress.org/support/topic-tag/xero/)

 * 9 replies
 * 2 participants
 * Last reply from: [palloyd](https://wordpress.org/support/users/palloyd/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/inrernal-server-error/#post-9731007)
 * Status: resolved