Title: Input fields are missing in Internet Explorer
Last modified: July 9, 2018

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# Input fields are missing in Internet Explorer

 *  Resolved [dkutcher](https://wordpress.org/support/users/dkutcher/)
 * (@dkutcher)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/input-fields-are-missing-in-internet-explorer/)
 * This is working in Chrome, but not in Internet Explorer. When you add your items
   to cart, then go to checkout, the fields for entering your credit card information
   are not being shown. The container divs are there, but instead this is being 
   shown:
 * <!– a Stripe Element will be inserted here. –>
 * Any help would be appreciated!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finput-fields-are-missing-in-internet-explorer%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Phil](https://wordpress.org/support/users/fullysupportedphil/)
 * (@fullysupportedphil)
 * Automattic Happiness Engineer
 * [7 years, 11 months ago](https://wordpress.org/support/topic/input-fields-are-missing-in-internet-explorer/#post-10477990)
 * Hi [@dkutcher](https://wordpress.org/support/users/dkutcher/),
 * The Stripe program does work in the current version of Internet Explorer. Just
   to make sure, I just ran a test myself on one of my sites and I was able to enter
   in my credit card information when using both the in-line and the Stripe Modal
   checkout method.
 * Since this works in one browser and not the other, it’s likely an issue with 
   your theme’s templates.
 * Please try switching to the default Twenty Seventeen or Storefront theme and 
   checking if that resolves the problem. If it does, you’ll need to speak with 
   your theme’s developer to have them correct the issue with their templates coding.
 * I hope this helps!

Viewing 1 replies (of 1 total)

The topic ‘Input fields are missing in Internet Explorer’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
 * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/)

## Tags

 * [Internet Explorer](https://wordpress.org/support/topic-tag/internet-explorer/)

 * 1 reply
 * 2 participants
 * Last reply from: [Phil](https://wordpress.org/support/users/fullysupportedphil/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/input-fields-are-missing-in-internet-explorer/#post-10477990)
 * Status: resolved