Support » Plugin: Profile Builder - User Profile & User Registration Forms » Input field multiplied 4000x

  • Resolved smartly

    (@smartly)


    Hello,

    when I was adding inputs fields in the Extra Profile Fields section, one of them copied itself multiple times. It is shown 4000x in the Extra Profile Fields section, as well as saved as many times in the database. They all have the same ID and only show once in the front-end. However, it seems that I cannot update it now and I wouldn’t even know which one of the 4000 fields to update.

    I would try to fix it in the SQL database directly, but I don’t know exactly the meaning of the values in wppb_custom_fields option and I don’t want to crash the plugin and lose all data (what is exactly what happened when someone else tried it before me, see: https://www.cozmoslabs.com/forums/topic/sql-database-messed-up/).

    Thank you in advance for an answer.

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  • Plugin Author Georgian Cocora

    (@raster02)

    Hello there,

    Thank you for reaching out to us.

    You are speaking about ‘Extra Profile Fields’ so most likely you are using one of the paid versions of our plugin.

    Please submit a support ticket here with your issue since we are not allowed to offer support for paid products through these forums.

    Please include your Profile Builder version in the ticket.

    Best Regards.

Viewing 1 replies (of 1 total)
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