Title: Inline Link Not Showing
Last modified: August 21, 2016

---

# Inline Link Not Showing

 *  [lisarae](https://wordpress.org/support/users/lisarae/)
 * (@lisarae)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/inline-link-not-showing/)
 * I just installed Email Before Download to handle a white paper a client of mine
   is offering. We already had Contact Form 7 installed but added the older version
   of Download Monitor as specified in your directions. I added the pdf to Download
   Monitor and created a form in Contact Form 7, then added the recommended code
   using the ids from both. The form is showing up (see here [http://www.hccg-inc.com/white-paper-series-on-online-review-management-2/](http://www.hccg-inc.com/white-paper-series-on-online-review-management-2/))
   but when I fill out the form it just says Thank You for Submitting the Form. 
   I do not see an inline link (which I specified in the settings). Could you offer
   any suggestions for getting this to work?
 * Lisa Rae
 * [http://wordpress.org/plugins/email-before-download/](http://wordpress.org/plugins/email-before-download/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/inline-link-not-showing/#post-4194411)
 * Hello Lisa Rae,
 * When testing out the link you provided, we are able to see the link (it appears
   below the “thank you for submitting”). However, when we click on this link, we
   get a 404. This means that either the download ID included in the ebd shortcode
   is wrong, or there is just something wrong with the download.
 * Double check the download ID and the EBD short code. If those are correct, test
   out Download Monitor on its own to make sure it is configured properly.
 *  Thread Starter [lisarae](https://wordpress.org/support/users/lisarae/)
 * (@lisarae)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/inline-link-not-showing/#post-4194414)
 * Thank you for checking the page. It is still not working for me in Firefox (on
   a Mac) but I did get it to work in Google Chrome (on a PC). I am checking the
   other browsers now. The link works now that I updated the Permalinks. Any ideas
   for Firefox?
 * Lisa Rae
 *  Thread Starter [lisarae](https://wordpress.org/support/users/lisarae/)
 * (@lisarae)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/inline-link-not-showing/#post-4194415)
 * Works in Safari on my Mac and in IE on a PC.
 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/inline-link-not-showing/#post-4194420)
 * Hi Lisa Rae,
 * Does the Download Monitor link on its own work on firefox?
 *  Thread Starter [lisarae](https://wordpress.org/support/users/lisarae/)
 * (@lisarae)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/inline-link-not-showing/#post-4194422)
 * Yes, The Download Monitor links works in Firefox on its own.
 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/inline-link-not-showing/#post-4194432)
 * Hi Lisarae,
 * We’ve tested out your site on firefox (on a PC) and it opened up the file in 
   a new tab. Please test it again and let us know if things work.
 *  Thread Starter [lisarae](https://wordpress.org/support/users/lisarae/)
 * (@lisarae)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/inline-link-not-showing/#post-4194437)
 * In Firefox on my Mac, the link still does not appear under the Thank You message.
   It works fine in Safari and Chrome on the Mac. I do not have Firefox loaded on
   our house PC.
 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/inline-link-not-showing/#post-4194451)
 * Hi Lisa Rae,
 * We’ve now tested this on Firfox on a Mac and it worked for us. It was a newly
   installed version of Firefox, so perhaps you don’t have an updated version of
   Firefox. Because we can’t reproduce the error, its hard to say what the problem
   is

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Inline Link Not Showing’ is closed to new replies.

 * ![](https://ps.w.org/email-before-download/assets/icon-256x256.jpg?rev=1813522)
 * [Email Before Download](https://wordpress.org/plugins/email-before-download/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-before-download/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-before-download/)
 * [Active Topics](https://wordpress.org/support/plugin/email-before-download/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-before-download/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-before-download/reviews/)

 * 8 replies
 * 2 participants
 * Last reply from: [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/inline-link-not-showing/#post-4194451)
 * Status: not resolved